E2e Manager

7 months ago

Midrand, South Africa Full Circle Resourcing Full time

Our client requires the services of a **E2E Manager (Expert) - Midrand/Menlyn/Rosslyn/Home Office Rotation**
- **Amazing brand with cutting edge technology**:

- **Excellent teams in Global team collaboration**:

- **High work-life balance with Flexible hours**:

- **Agile working environment**

**POSITION**:Contract until December 2026

**EXPERIENCE: 8+ Years related working experience.**

**COMMENCEMENT**:As soon as possible

**QUALIFICATIONS/EXPERIENCE**

***
- South African citizens/residents are preferred.
- IT / Business Degree / Diploma / equivalent years of experience
- ITIL Certification advantageous
- Project Management Qualification advantageous
- Scrum Master Qualification advantageous
- 10+ years experience as a Project Manager and / or Scrum Master
- 10+ years Operations experience in terms of Processes, KPIs, Quality Management etc.

**ESSENTIAL SKILLS**:
***
- Extensive experience with DevOps Processes and tools.
- Extensive experience with ITIL principles and processes, in particular related to IT Operations.
- Extensive experience with Release Management, in complex and production critical environments.
- Experience in Agile and waterfall methodologies.
- Knowledge and experience with project management principles and methodologies, related to software development.

**ADVANTAGEOUS TECHNICAL SKILLS**

***
- Solid working experience of Group IT Operations processes, KPIs, deliverables etc.
- Jira and Confluence

**ROLE**:
***
- Steer Operational Excellence within respective area of responsibility.
- Collaborate with all relevant Stakeholder i.e. Process and Product Owners, Line Managers, Agile Masters Operations Managers, Operations Experts etc.
- Drive the implementation and enhancement of all required Operations structures and processes, as per Group IT standards and guidelines.
- Drive the formalisation of Operations agreements with Customers.
- Drive the improvement in Operations knowledge.
- Drive the adherence to the Group IT Operations KPIs.
- Drive continuous improvement to Operations quality / maturity.
- Manage interdepartmental and customer expectations and stakeholder engagement.
- Monitor overall Initiative performance, progress, and risk status.
- Recommend and steer risk mitigating plans to Stakeholders
- Relevant reporting on overall Initiative to Stakeholders.

isanqa #isanqajobs #ITProjectManagement #Scrummaster #Agileworking #ITIL #Projecsteering #ITExcellence #FuelledbyPassionIntegrityExcellence

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