Technical Support Specialist

2 weeks ago


Tembisa, Gauteng, South Africa beBee Professionals Full time
BeBee Professionals is looking for a Technical Support Specialist to join our team in Tembisa.


The successful candidate will be responsible for providing technical support to our customers, troubleshooting technical issues, and resolving customer inquiries.

The ideal candidate should have a strong technical background, excellent problem-solving skills, and excellent communication skills. They should also have experience in customer service and be able to work independently.

Responsibilities:

  • Provide technical support to customers via phone, email, and chat
  • Troubleshoot technical issues and provide solutions
  • Resolve customer inquiries in a timely manner
  • Document customer interactions and technical issues
  • Monitor customer feedback and provide feedback to management

Requirements:

  • Bachelor's degree in Computer Science or related field
  • At least 2 years of experience in technical support
  • Excellent problem-solving skills
  • Excellent communication skills
  • Experience in customer service
  • Ability to work independently
If you are interested in this position, please apply on beBee. We look forward to hearing from you

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