Sr. Program Manager, Customer Experience, Customer

Amazon's mission is to be earth's most customer-centric company.We work towards a single goal: to ensure the best experience for our customers. To achieve this, we are looking for a Senior Program Manager, Customer Experience (CX) to join our South Africa Customer Service team. The Senior Program Manager, CX will be responsible for defining and delivering a...

5+ years of program or project management experience Experience owning program strategy, end to end delivery, and communicating results to senior leadership Bachelor's degree Experience using data and metrics to drive improvements Experience owning/driving roadmap strategy, definition and end to end product deliveryHow often have you had an opportunity to be...

5+ years of program or project management experience Experience owning program strategy, end to end delivery, and communicating results to senior leadership Bachelor's degree Experience using data and metrics to drive improvements Experience owning/driving roadmap strategy, definition and end to end product deliveryAre you interested in innovating to deliver...

How often have you had an opportunity to be a founding member of a team that is tasked with solving a huge business problem through innovative technology? If you want to join innovative team that is making history and breaking new ground for Amazon in Sub Saharan Africa, this is the place for you. For millions of customers worldwide, the Amazon name is...

The Sr. Project Manager delivers quality market research projects in a way that consistently results in the highest level of client satisfaction. The Sr. Project Manager is an organized, detail-oriented individual with the ability to successfully manage multiple projects from start to finish, in a fast-paced, rapidly changing environment. The Sr. Project...

Sr Customer Success AdvisorWe partner with our customers to ensure they are maximising value from their Blue Yonder products. You'll develop a deep understanding of the business operations and challenges of your assigned customers, understanding them in the context of their industry. You will be building long term relationships with both IT and business...

Excellent written and verbal communications skills with an ability to interact with senior stakeholders.Ability to get hands dirty in the detail but can also see the bigger picture.Ability to effectively manage multiple workstreams at the same time while maintaining a high level of quality.Confident creating reports for leadership consumption.Ability to take...

at DigiCertCape TownABOUT DIGICERTWe're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers....

Job PurposeEnsure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department's daily functions and procedures.Primary Job...

at DigiCertCape TownABOUT DIGICERTWe're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We...

at DigiCertCape TownABOUT DIGICERTWe're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We...

5+ years of program or project management experience Experience owning program strategy, end to end delivery, and communicating results to senior leadership Bachelor's degree Experience using data and metrics to drive improvements Experience owning/driving roadmap strategy, definition and end to end product deliveryCape Town, ZAF 2+ years of driving process...

at DigiCertCape TownABOUT DIGICERTWe're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We...

ABOUT DIGICERTWe're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies put...

Basic Qualifications Experience leading complex, large scale. IT/digital/business transformation programs Experience in a senior customer facing role Superior written and verbal communication skills, including a demonstrated ability to effectively deliver information to csuite/VP level Strong organizational and troubleshooting skills with precise attention...

The main purpose of this role is to manage the business relationship with our customers, solving lasting customer problems, building a long- term competitive advantage, retaining loyal customers, creating a strategy to increase profitability and providing a comprehensive customer perspective for executive decisions to increase the lifetime value and...

To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel's and Self Service) based on customer centricity and customer experience best practiceContribute to cost efficiencies through responsible utilisation of work related...

Customer Experience Advisor page is loaded Customer Experience Advisor Apply locations Shop Zevenwacht Mall, 21 Van Riebeek Road, Kuilsriver, Cape Town, 7579 time type Full time posted on Posted Yesterday job requisition id R13824 Job DescriptionTo provide excellent customer experience by welcoming customers, understanding their requirements, and managing...

Duties and responsibilities Manage a portfolio of existing clients and accountsAlways offer first class customer serviceProviding a variety of quotations to clients.Following up quotations each morning to ensure we have provided what was required and offer any further helpWhen a quotation is cancelled try to find out if there is anything we could have...

Our client, a fintech pioneer, is reshaping the financial landscape with a vision to simplify payments for endless possibilities. Since their inception in 2016, they have become a driving force in Africa's fintech space, connecting millions worldwide through secure and seamless digital payment solutions. Our client has since processed an impressive $23...