Customer Experience Advisor

To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel's and Self Service) based on customer centricity and customer experience best practiceContribute to cost efficiencies through responsible utilisation of work related...

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job title:Advisor Customer ServiceJob Description:To achieve customer and client KPI targets in relation to all contacts...

We are looking for experienced debt collection and utility advisors Experience:_- _ Minimum | 1 year debt collection experience in a UK/BPO contact centre environment. Additional utilities experience (Gas or Energy) is advantageous. Education:_- _Minimum | Completed Grade 11 Requirements:_- _NB Clear Credit and Criminal Record. IR Clear Brilliant command of...

National Debt Advisors (NDA) is an award-winning, leader in the Debt Counseling arena and an outstanding registered financial services advisor.We are continuously growing and developing and are now looking for a driven Customer Services Advisor on our digital platforms to join our dynamic team.Job Specifications: Dealing with client queries and requests via...

Customer Service/SupportLocation Cape Town, South Africa***Job Title:Customer Service AdvisorJob Description:We're looking for ambitious Customer service Advisors who have experience working with trouble shooting and technical service calls as well as working towards multiple targets in a fast-paced environment. We want target driven people to help us...

Company DescriptionSigma Connected Group is a people company that values the power of human connections. We listen and learn to better understand our employees, clients, clients' customers, and wider communities. We believe that better connections lead to better outcomes for everyone. We are not just another business process outsourcing provider; we are...

AdvisorLocation Cape Town, South AfricaLanguage English***Job Advert: Are you a night owl? Are you available to work shifts between 5pm and 4am? Passionate about customer service? This is your opportunity to join our dynamic US campaign as a Customer Service Advisor in Cape Town.Earn a competitive salary that rewards your hard work with an all-inclusive...

Job Advert Reimagine your career**Are you looking for an opportunity to jumpstart your career in the service industry?Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign.With game-changers in over 70 different countries, we...

A bit more about the Opportunity:What Your Day-to-Day will Look Like:You'll be working from offices based in Southern Suburbs, Cape Town. This campaign deals with inbound & outbound collections as well as various back-office pieces and general enquiries. Alongside, the successful applicant will be required to respond to all incoming and outbound calls in a...

A bit more about the Opportunity:What Your Day-to-Day will Look Like:You'll be working from offices based in Southern Suburbs, Cape Town. This campaign deals with inbound & outbound collections as well as various back-office pieces and general enquiries. Alongside, the successful applicant will be required to respond to all incoming and outbound calls in a...

Our client, a World-renowned BPO in Cape Town, is looking for Healthcare Customer Advisors to join their growing team.As a Healthcare Customer Advisor, you will handle majorly inbound. Ensure a positive customer experience and maintains an in-depth knowledge of customer needs. Essential Functions Addressing incoming telephone, digital, or written inquiries...

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job title:Customer AdvisorJob Description: Role: Customer Advisor Role Objective As a member of a highly skilled and...

Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign with a salary of R7166 .With game-changers in over 70 different countries, we celebrate...

The purpose of the role is to provide an exceptional customer experience on every customer interaction, by positively engaging and enhancing customer loyalty and value, through providing solutions and resolving customer queries in an efficient manner.Duties will include but not be limited to:Escalate all relevant queries to the relevant role players, where...

AdvisorLocation Cape Town, South AfricaLanguage English***Job Advert:You'll be joining our funloving global community of more than 120,000 passionate people who work in over 60 countries delivering exceptional customer experiences for some of the world's leading brands. Being a peoplefirst company, we put people at the heart of our business, and this is when...

Job AdvertConcentrix + Webhelp is on the lookout for eager individuals to join our vibrant Cape Town team as a Customer Service Advisor on a fixed term contract, until the end of September 2024.This fantastic contract opportunity is sure to jumpstart your career and expand your experience in the travel industry, while putting your passion for communication...

Customer Service/SupportLocation Cape Town, South AfricaLanguage English***Job Advert: Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign...

Great news amplify5 is growingAn exciting opportunity has emerged to welcome new members to our dynamic team.Are you passionate about fostering meaningful connections and helping customers navigate their evolving needs? Do you thrive on honest, open dialogue that builds trust and loyalty? If so, we invite you to join us as a Customer Retentions Advisor.As a...

The purpose of the role is to telephonically deal with customer queries and collect outstanding payments from customers who have accounts in arrears in an outbound & inbound call centre environment.All customer contacts should be dealt with efficiently, meeting or exceeding their expectations of the company.REQUIREMENTS: Minimum Grade 11 / Grade 1 Matric-...

Job AdvertAre you a night owl? Are you available to work shifts between 5pm and 4am? Passionate about customer service? This is your opportunity to join our dynamic US campaign as a Customer Service Advisor in Cape Town.Earn a competitive salary that rewards your hard work with an all-inclusive package valued at R11,500 with additional incentives up to...