Hubspot CRM + Marketing Analyst

2 weeks ago

Johannesburg, Gauteng, South Africa ITC WORLDWIDE Full time

ITC Worldwide is searching for a technically minded Marketing Analyst excited about aligning sales, marketing, and customer success operations across end-to-end customer life cycles, enabling growth through operational efficiency, and keeping teams accountable to revenue by focusing on operations management, tooling, and analytics.

This HubSpot expert will work alongside other team members to strategize and proactively problem-solve. Our Analyst leads projects ranging from implementation, integration, extensibility, and advisory on the HubSpot platform.

This role is client-facing and requires an eye for detail, good project and team management hygiene, and strong communication skills.


What to Expect in this Role

  • Develop and manage our HubSpot instances (with particular attention to Sales and Marketing Hubs)
  • Work to connect and drive Sales and Marketing alignment, with close collaboration with Revenue Operations and Sales Leadership
  • Work with teams to define key marketing metrics and manage the process of building visually appealing and easytounderstand reports and dashboards to determine overall marketing performance, improve campaign effectiveness, and drive business decisions with realworld data
  • Monitor and maintain data quality in HubSpot (or between HubSpot and MSFT Power Platform), working with teams to append data as needed to improve segmentation and targeting
  • Enhance and administer lead scoring and automation to ensure the right person gets the right interaction at the right time, and Sales/SDRs know how to use MQLs to drive ISMs/Pipe
  • Evaluate, select, deploy, and customize new technology to drive lead generation, qualification, and closed teams
  • Ensure processes are streamlined, designed, documented, understood, and followed in a way that minimizes bad or incomplete data
  • Manage marketing database, lead routing, lead enrichment, lead quality, attribution, scoring, and reporting
  • Create forecasts and build dashboards for Sales, Marketing, and Customer Success teams to easily understand the health of the business, and identify opportunities and create strategies to help them hit their goals
  • Partner closely with Marketing, Sales, and Customer Success leaders and their teams, providing insight and foresight to these teams
  • Establish high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches

Who You Are

  • 4+ years of HubSpot experience with a strong understanding of customized implementation, migrations, and integrations (using Apis)
  • Strong marketing/sales/business operations or revenue operations knowledge in a highgrowth SaaS environment
  • Proven ability to identify and lead growthenabling initiatives for SMBs and/or Enterpriselevel businesses and an understanding of the specific challenges they face
  • Handson experience helping to architect and deploy complex technical solutions to teams
  • Strong knowledge of the sales pipeline and sales process, forecasting, and trends analysis
  • Direct experience executing multichannel strategies, along with a strong grasp of the sales and marketing lifecycles
  • Ability to map out and organize the process for managing Leads between Marketing and Sales departments
  • Experience architecting and managing revenue systems from the ground up
  • CRM, Marketing Automation, reporting, dashboarding, and workflow skills
  • Strong attention to detail with experience in using data/ analytics to drive strategic decisionmaking
  • Good understanding of a B2B Software pipeline management, sales cycle, and customer journey with associated metrics
  • MBA in Marketing
  • BS/BA in Math, Economics, Computer Science

Your Skillset

  • Expertlevel HubSpot Sales and Marketing Admin Capabilities
  • Advanced Workflows Knowledge
  • Experience with the HubSpot & API Integrations (Jira, MS Teams, Power Platform)
  • Field Creation and Administration
  • Data Modeling for Custom Objects
  • Understanding of HubSpots API
  • Experience with Data Migration and Mapping, sequences implementation, and 3rd party app integrations
  • HubSpot Certifications and Experience in: Marketing Hub, Sales Hub, Services Hub, Operations Hub
  • Quick learner, selfmotivated, resourceful, and bigpicture problem solver
  • Excellent written and verbal communication skills
  • Strong project and account management skills
  • Direct customerfacing experience as a project lead
  • Impeccable organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Able to work autonomously, but also be collaborative with teammates
  • Agency experience is nice to have
  • Ability to simultaneously manage multiple projects in a fastpaced environment, and properly delegate tasks/manage timelines and expectations appropriately
  • Align to our core values (check out our website to make sure you're on board)
  • High proficiency in Microsoft 365 suite.
  • Some experience with using SharePoint document Sharing is

  • Global Hubspot Administrator

    2 weeks ago

    Johannesburg, Gauteng, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

    Our global Hubspot administrator bridges the gap between the system and the users who interact with it. To do this effectively, the administrator should ideally must have an in-depth understanding not only of the Hubspot software, but also of sales, marketing, business processes, and how they relate to the software in order to maintain the data and align all...

  • CRM Developer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Top Talent Professional Services Full time

    The CRM Developer is responsible for designing, developing, customizing, and maintaining the organization''s Customer Relationship Management (CRM) system to meet business requirements and enhance user productivity. This role involves developing CRM solutions, integrations, and extensions to optimize customer data management and support sales, marketing, and...

  • CRM Business/Data Analyst

    2 weeks ago

    Johannesburg, Gauteng, South Africa KPMG-SouthAfrica Full time

    Job specification - CRM Business/Data AnalystJob title/position: CRM Business/Data Analyst Number of positions: 1Function and Business Unit:Infrastructure: Clients & MarketsDescription of the role and purpose of the job: The purpose of the position is to assist with the analysis and enhancement of the CRM system and to drive adoption and usage to capture...

  • CRM Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Job Crystal Full time

    CRM SpecialistJohannesburg, GP, R R50000 Per Month Sector: Marketing Posted: Wednesday, 16 August 2023Job DetailsJob Title: CRM and Performance SpecialistJob Summary:As a Senior CRM Specialist, you will be responsible for working with us to help clients launch or improve their CRM capabilities. You will play a crucial role in enhancing customer engagement,...

  • CRM Data Analyst

    2 weeks ago

    Johannesburg, Gauteng, South Africa Total IT Recruitment Full time

    Role Purpose Assist company with building and maintaining clients for life, using consumer relationship management software to analyse customer data, making recommendations regarding client experience initiatives Analyse data and create reports that will help company to better understand their clients and be the liaison between employees and the CRM...

  • CRM & Marketing Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Telebest Full time

    Job Title: CRM Campaign SpecialistAbout the Company: Our company is a leader in the field of customer relationship management, providing innovative solutions and services to enhance customer loyalty and engagement.Principal Accountabilities:Designing, executing, and monitoring direct marketing promotions, campaigns, and interventionsMonitoring data quality,...

  • CRM / Direct Marketing Lead

    2 weeks ago

    Johannesburg, Gauteng, South Africa The Estée Lauder Companies Full time

    Mission Partners with brands, eCommerce and DCM teams both locally and regionally to define, implement and execute the CRM brand consumer journey (including loyalty programs where applicable), establish key KPIs to measure success, drive bestinclass analysis and sharing across all brandsKey Roles and ResponsibilitiesDefines CRM roadmap to support brand...

  • Market and Trend Research Analyst

    2 weeks ago

    Johannesburg, Gauteng, South Africa Believe Resourcing Full time

    Market and Trend Research Analyst - Global SalesSalary Range R12k - R25k12-month contract RENEWABLE (working for a client with HQ based in Mauritius)Location: Preferred inoffice Client'sclient's offices in Sandton, Johannesburg.About this role:Our Clients Global Sales team is hiring a Market and Trend Research Analyst to support their sales activities.This...

  • Lead CRM

    2 weeks ago

    Johannesburg, Gauteng, South Africa Top Talent Professional Services Full time

    The Lead CRM is responsible for overseeing the implementation, optimization, and strategic use of the Customer Relationship Management (CRM) system to enhance customer engagement, sales effectiveness, and business processes. This role plays a critical part in driving CRM strategy and maximizing the value of customer data within the organization.CRM Strategy...

  • CRM Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Specd Full time

    JOB DESCRIPTIONJOB TITLE:CRM ManagerREPORTS TO: Head of MarketingPURPOSE:Serves as the link between the company and its customers. Responsible for the CRM implementation and advancement of strategies, plans, and systems in place to acquire and retain customers. Implement communication strategies that ensure customer satisfaction and long-term...

  • Sales and Marketing Administrator

    2 weeks ago

    Johannesburg, Gauteng, South Africa Instant Impact - Delivery Full time

    Sales and Marketing AdministratorJob Title:Sales and Marketing AdministratorSalary:Up to 15,000 Rand per month + up to 10% bonusLocation:Johannesburg, initially remoteEmployment type: Fixed-term contract with ability to go perm Are you looking to be part of a worldclass sales and marketing team?_ Would you love the opportunity to work directly with industry...

  • CRM Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Clarins Full time

    CRM Specialist:Ready to bring passion into your career?A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its _raison d'être_ is "making life more beautiful, passing on a more beautiful planet".Operating in more than 150 countries, we...

  • Marketing Analyst

    2 weeks ago

    Johannesburg, Gauteng, South Africa Unique Personnel Full time

    Job Number 71203Job Type PermanentJob Title Marketing AnalystComputer Skills Affiliate MarketingIndustry Consumer ElectronicsCity Johannesburg (Incl. Northern Suburbs)Province Gauteng MarketingInherent Requirements AnalystWhat Qualification MArketingMinimum Qualification BachelorsStatus Available

  • CRM Coordinator- Dealership

    2 weeks ago

    Johannesburg, Gauteng, South Africa Platinum Engineering Specialists Full time

    CRM CoordinatorMain Purpose of the Role: Optimizing and implementing the elected business CRM software program to market effectively to current and potential customers. To analyse buying trends or customer activity to improve sales. Using the elected CRM software program to improve potential and existing customer relationships.Reports to: Marketing...

  • Sales Operations Analyst

    2 weeks ago

    Johannesburg, Gauteng, South Africa FullFunnel Full time

    _ This a US-based company and would require you to work EST time_FullFunnelis a revenue operations services company supporting sales and marketing programs across North America, South America, and Europe. We are passionately pursuing its mission to become the most competent and capable provider of revenue operations services worldwide. To achieve this...

  • CRM & Affiliate Coordinator

    2 weeks ago

    Johannesburg, Gauteng, South Africa World Sports Betting (Pty) Ltd Full time

    PURPOSE: To oversee the CRM strategy implementation and ensure campaigns are set up, executed and monitored correctly. To assist with Affiliate partner marketing from exception to reporting.ESSENTIAL FUNCTIONS: Oversee the execution of strategies as required by the marketing head and customer support teams Manage daily campaigns and oversee reporting of...

  • Senior CRM Analyst

    2 weeks ago

    Johannesburg, Gauteng, South Africa VML Full time

    Who We Are:At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part...

  • E-commerce & Direct Marketing (CRM) Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Virago Recruitment Full time

    Successfully support the establishment of E-Commerce projectand grow online sales capability through a new E-Commerce channelEffectively support cross-functional project to launch new E-Commerce channelManage and optimise all online sales channels, including owned and partner platformsConnect E-Commerce to existing digital ecosystem and optimise for...

  • Digital Marketing Coordinator

    2 weeks ago

    Johannesburg, Gauteng, South Africa United Business Solutions Full time

    About the RoleAn exciting opportunity exists to join United Business Solutions, a leader in the Office Automation, Telecoms and Security Solutions Industry.We are looking for a Digital Marketing Coordinator to support our company's Marketing Department in continuing our drive to dominate our online presence within our sector. Based in Paulshof, Sandton, we...

  • Zoho CRM Expert

    2 weeks ago

    Johannesburg, Gauteng, South Africa Staff Unlimited Recruitment Full time

    Our client is seeking a Zoho CRM Expert to join their team, based in Johannesburg.Qualified applicant based in South Africa to provide Zoho CRM expertise to an exciting Swiss Digital Marketing Agency. Option to work part-time or full-time.Minimum Requirements: Bachelor's Degree in Business or at least 2 years' of relevant work experience Extensive knowledge...