CRM Manager

JOB PROFILE SUMMARY INFORMATIONRole name:CRM ManagerDepartment:CRM DepartmentReporting to:Senior Operations ManagerDate developed:17th January 2024Paterson grade:Job purpose:To manage the CRM team to drive provision of consistent, excellent service to tenants, oversee resolution of tenant queries and optimise retentions and transfers within the IPM...

The Lead CRM is responsible for overseeing the implementation, optimization, and strategic use of the Customer Relationship Management (CRM) system to enhance customer engagement, sales effectiveness, and business processes. This role plays a critical part in driving CRM strategy and maximizing the value of customer data within the organization.CRM Strategy...

The CRM Developer is responsible for designing, developing, customizing, and maintaining the organization''s Customer Relationship Management (CRM) system to meet business requirements and enhance user productivity. This role involves developing CRM solutions, integrations, and extensions to optimize customer data management and support sales, marketing, and...

CRM Specialist:Ready to bring passion into your career?A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its _raison d'être_ is "making life more beautiful, passing on a more beautiful planet".Operating in more than 150 countries, we...

CRM SpecialistJohannesburg, GP, R R50000 Per Month Sector: Marketing Posted: Wednesday, 16 August 2023Job DetailsJob Title: CRM and Performance SpecialistJob Summary:As a Senior CRM Specialist, you will be responsible for working with us to help clients launch or improve their CRM capabilities. You will play a crucial role in enhancing customer engagement,...

Responsibilities System Maintenance: Conduct regular maintenance tasks. User Training and Onboarding: Train new users on the CRM platform's functionality and features. Documentation: Maintain detailed documentation of support issues, troubleshooting steps, and resolution procedures for reference and knowledge sharing within the team. Bug Identification and...

CRM CoordinatorMain Purpose of the Role: Optimizing and implementing the elected business CRM software program to market effectively to current and potential customers. To analyse buying trends or customer activity to improve sales. Using the elected CRM software program to improve potential and existing customer relationships.Reports to: Marketing...

CRM Coordinator - Johannesburg - OnsiteWHO ARE WE?Are you looking to build an exciting and dynamic career at a company with prestigious blue-chip clients and international reach? Dye & Durham, a leading global provider of cloud-based software and technology solutions, is focused on an unwavering commitment to customer excellence and to the personal and...

Role Purpose Assist company with building and maintaining clients for life, using consumer relationship management software to analyse customer data, making recommendations regarding client experience initiatives Analyse data and create reports that will help company to better understand their clients and be the liaison between employees and the CRM...

Job Title: CRM Campaign SpecialistAbout the Company: Our company is a leader in the field of customer relationship management, providing innovative solutions and services to enhance customer loyalty and engagement.Principal Accountabilities:Designing, executing, and monitoring direct marketing promotions, campaigns, and interventionsMonitoring data quality,...

Our client is seeking a Zoho CRM Expert to join their team, based in Johannesburg.Qualified applicant based in South Africa to provide Zoho CRM expertise to an exciting Swiss Digital Marketing Agency. Option to work part-time or full-time.Minimum Requirements: Bachelor's Degree in Business or at least 2 years' of relevant work experience Extensive knowledge...

CRM & Project Management Support (Telecoms) Johannesburg CRM & Project Management Support 10000 Our client in the Telecoms Industry is looking to hire a CRM & project Management Support. IT background essential (In order to know what a customer refers to when they have a query on a laptop for instance – non-technical IT knowledge) CRM experience required...

Our client is seeking a Zoho CRM Expert to join their team, based in Johannesburg.Qualified applicant based in South Africa to provide Zoho CRM expertise to an exciting Swiss Digital Marketing Agency. Option to work part-time or full-time.Minimum Requirements:-Bachelor's Degree in Business or at least 2 years' of relevant work experienceExtensive knowledge...

PURPOSE: To oversee the CRM strategy implementation and ensure campaigns are set up, executed and monitored correctly. To assist with Affiliate partner marketing from exception to reporting.ESSENTIAL FUNCTIONS: Oversee the execution of strategies as required by the marketing head and customer support teams Manage daily campaigns and oversee reporting of...

Gauteng, JHB - Northern Suburbs- (Market related)A client in a banking sector seeks to add an experienced PROJECT MANAGER WITH SALESFORCE OR CRM EXPERTISE to join their team on a 6-month rolling contract.JOB DESCRIPTION:***Job Title:Project Manager with Salesforce or CRM experienceDuration: 6 Month Contract (Renewable)Location:JohannesburgROLE OVERVIEW:KEY...

Join our client, a leading company in the financial services and banking industry, in their search for a Dynamics CRM Developer located in Sandton, Johannesburg.About the Job: As a Dynamics CRM Developer, you'll work with a diverse team to implement and customize Microsoft Dynamics CRM solutions, ensuring they meet the company's business requirements. Your...

Mission Partners with brands, eCommerce and DCM teams both locally and regionally to define, implement and execute the CRM brand consumer journey (including loyalty programs where applicable), establish key KPIs to measure success, drive bestinclass analysis and sharing across all brandsKey Roles and ResponsibilitiesDefines CRM roadmap to support brand...

Job specification - CRM Business/Data AnalystJob title/position: CRM Business/Data Analyst Number of positions: 1Function and Business Unit:Infrastructure: Clients & MarketsDescription of the role and purpose of the job: The purpose of the position is to assist with the analysis and enhancement of the CRM system and to drive adoption and usage to capture...

JOB PROFILE SUMMARY INFORMATIONRole name:CRM Front Desk AssistantDepartment:CRM DepartmentReporting to:CRM ManagerDate developed:02 November 2022Job purpose:To support internal and external customers by providing Customer Service andAdministrative assistance for the CRM department.Position within the organisation:Senior Manager OperationsCRM ManagerCRM Front...

PurposeTo manage the organisation's CRM competency and communication to ensure maximisation for aftersales marketing opportunities.Manage and optimise aftersales loyalty programme initiatives.Position Overview:PurposeTo manage the organisation's CRM competency and communication to ensure maximisation for aftersales marketing opportunities.Managing and...