Guest Services Agent

4* Guest House which consists of 10 bedrooms, Bed & breakfast. 6 Self Catering Apartments all within the areaResponsibilities Day to Day operation Breakfast preparation and service Working with selected travel agents for booking rooms at our property Making sure rooms are ready for Arrival ( room inspection) Welcoming guest to the guest house Taking payments...

The Role:Charles Hope SA is looking for a dynamic Guest Experience Night Shift Agent to join its growing team.The Guest Experience Agent will play a key part in our day-to-day operations; you will be coordinating the whole customer journey from the online pre-checking process to the guest departure, while answering guests queries remotely throughout 15...

Often the first hello and the last farewell, our Front Office and Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a service-orientated, guest-focused hospitality professional, then we would love to hear from you. We are looking for a Guest Services...

The Role:Charles Hope SA is looking for a dynamic Guest Experience Night Shift Agent to join its growing team.The Guest Experience Agent will play a key part in our day-to-day operations; you will be coordinating the whole customer journey from the online pre-checking process to the guest departure, while answering guests queries remotely throughout 15...

JOB SUMMARY Function: Reporting to the Guest Services Experience Manager, the successful incumbent will be responsible to foster relationships with guests to enhance the guest experience. Display a guest centric approach. Manage the day to day activities and support the Guest Services agent team whilst maintaining exceptional customer service...

Job Number Job Category Rooms & Guest Services OperationsLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARY Function: Reporting to the Guest Services Experience Manager, the successful incumbent will be responsible to foster...

An exciting opportunity has become available for a German speaking Guest Services Officer to join our Guest Services TeamThe position is based at the Cape Town International Airport.As the Guest Services Officer, you ensure that our guests start their journey to South Africa with a First Class experience You are ready to welcome guests to our beautiful...

Guest Services Manager(7883)At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests'...

Guest Service Consultant - Luxury Travel Company - Cape TownLocation: Cape Town, South AfricaIndustry: Luxury TravelGeographical Focus: East AfricaPosition: Guest Service ConsultantAre you passionate about creating extraordinary guest experiences in luxury travel? Join our clients Cape Town team at a prestigious travel company, specializing in captivating...

Job Details:Posted: 25th July, 2023Sector: Corporate HousingLocation: Cape Town, South AfricaJob Ref: Salary: CompetitiveWe are working with a leading global hospitality provider who require a Guest Services Executive.Responsibilities: Work with other Guest Services Executive to create, maintain, and deliver guest services monthly report to management Adopt...

The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction dispositionis mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...

Job Number Job Category Food and Beverage & CulinaryLocation AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they...

Job ID: 58103Date Posted: Posted 18 hours agoLocation: Cape TownJob Title: GUEST RELATIONS OFFICER - CAPE TOWN- WESTERN CAPEGuest Relations Officers main task is to ensure that the needs and requests of the Guests are met, and that each Guest has a memorable stay. This position has the responsibility of dealing with Guests daily. The duties include Guest...

Job DescriptionPrimary Job Duties & ResponsibilitiesRole involves handling inbound calls from customers/agents to resolve queries on their accountsRole requires providing excellent customer service on queries related to processing insurance policy related transactions – new business, renewals, amendment, enquiries, etc. received from CustomersReview and...

Neighbourgood, South Africa's leading co-living and co-working business, is looking for a dynamic and talented central reservations specialist with excellent all round client and hospitality management skills to join our team.Our Reservations specialist would need to be able to efficiently manage their tasks in order to the be able to maintain response times...

Guest Services Team Leader(7403)At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests'...

Job Number Job Category Rooms & Guest Services OperationsLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementFunctionReporting to the Front Office Manager, the successful incumbent will be required to provide professional and excellent...

Reservations AgentMust be able & willing to work weekends & public holidays. Day shifts. Every 2nd weekend off.Purpose of the Role & Reporting LineAs a member of the Reservations Team you need to ensure that we match the guest's needs by promoting and selling the benefits and features of the hotel, whilst assisting guests with their reservations and...

Neighbourgood, South Africa's leading co-living and co-working business, is looking for a dynamic and talented central reservations specialist with excellent all round client and hospitality management skills to join our team.Our Reservations specialist would need to be able to efficiently manage their tasks in order to the be able to maintain response times...

Job Posted: 17-Nov-2023 Location: Cape TownReservations AgentMust be able & willing to work weekends & public holidays. Day shifts. Every 2nd weekend off.Purpose of the Role & Reporting LineAs a member of the Reservations Team you need to ensure that we match the guest's needs by promoting and selling the benefits and features of the hotel, whilst assisting...