Operations Manager Fais Key Individual

2 weeks ago


Johannesburg, Gauteng, South Africa FirstRand Full time
About us, purpose, experience and qualifications

about us:

- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing

purpose:

  • To manage and oversee the financial services provided by representatives and ensure compliance with the FAIS act. Effectively manage and oversee all operational aspects in the achievement of the business objectives.

experience and qualifications:

  • Minimum Qualification
  • Relevant NQF 7 qualification FAIS compliant as prescribed by the Financial Services Board (FSB)Regulatory Exam as prescribed by the FSB


Preferred Qualification
  • FSCA Recognised Qualification Regulatory Exam (RE1 for KI's) and RE
  • Experience 5 to 7 Years operational experience, 4 to 5 years' experience in management or oversight of rendering financial experience
  • Person must not be an unrehabilitated insolvent
    additional requirements:

responsibilities:

  • Identify and implement on opportunities for revenue growth in order to deliver on sales targets
  • Ensure compliance with the FAIS act. Develop and implement controls to ensure compliance with the requirements of the act
  • Identify risk and process gaps within the business unit
  • Contribute to the development of a budget aligned to operational delivery plans, monitor effectiveness and report on variances
  • Participate in planned activities that are appropriate for own and employee development
  • Continuously focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
  • Deliver internal and external customer service excellence through adherence to quality service standards
  • Prevent wastage, and on an ongoing basis identify process improvements in order to contain and reduce costs
  • Build working relationships across teams and functional lines in order to enhance work delivery, collaboration and innovation
  • Compile reports that track progress and guide business to make informed decisions

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