Dialer Manager

National Debt Advisors, an award winning Debt Counselling company based in the City of Cape Town is on the lookout for a diligent and experienced Dialer Specialist. The Dialer Specialist will be responsible for overseeing our dialer/telecoms system, This role requires a proactive individual with a strong technical background, excellent organizational skills,...

Job DescriptionTo provide tools and management information to support business strategy, by developing dialler strategies and managing day to day dialler operations Dialer management Campaign and leads distribution Dialer MIS campaigns, staff optimization, capacity planning IT/system related role to support collections/sales/operations function Contribute...

Description To provide tools and management information to support business strategy, by developing dialler strategies and managing day to day dialler operations Dialer management Campaign and leads distribution Dialer MIS – campaigns, staff optimization, capacity planning IT/system related role to support collections/sales/operations function ...

To provide tools and management information to support business strategy, by developing dialler strategies and managing day to day dialler operationsDialer managementCampaign and leads distributionDialer MIS – campaigns, staff optimization, capacity planningIT/system related role to support collections/sales/operations functionContribute to the delivery of...

Salary Package:Basic Salary: R23k pm + BenefitsBenefits: Medical aid (main member contribution | Group Risk Cover | Funeral Policy | Planet Fitness gym membership | staff meals.Probation Period: 6 months (Benefits activate after the 3rd month of employment).Role:The Dialer Administrator will work with Our client Direct's Operations, Business Development, MIS...

Job DescriptionTo provide tools and management information to support business strategy, by developing dialler strategies and managing day to day dialler operationsDialer managementCampaign and leads distributionDialer MIS – campaigns, staff optimization, capacity planningIT/system related role to support collections/sales/operations functionContribute to...

Position – Dialer Administrator (Night Shift Campaigns)Experience in outbound call center salesIT/Dialer experience (Preferred)Operational hours 1am – 10amIntermediary to expert in Excel ProficiencyReporting ExperienceMust have at least 3 years' experience managing a dialerSalary is negotiable depending on your experience

My client, a leading BPO in the Financial Services Industry, is looking for a Dialer Manager who is looking for a new challenge.Key duties, but not limited to:Develop and execute dialer strategies in tandem with the Business Intelligence Analyst. Responsible for the overall maintenance and running of the dialer system. Responsible for all Dialer enhancements...

Our client in the BPO sector is urgently looking for Workforce Manager: RequirementsCandidate must possess at least a Bachelor's/College Degree4 years minimum experience in Workforce ManagementDialer experience for outbound campaigns a mustExcellent skills in forecasting, scheduling and real-time time management a mustStrong organizational skills to ensure...

JOB SUMMARY:The CRM Lead co-ordinator is responsible for managing and maintaining new and existing customers data to ensure that our dialler process drives business growth and customer satisfaction by fostering long-term customer relationships.This position requires attention to detail, strong reporting, data driven individual with strong communication and...

JOB SUMMARYResponsibilities & DutiesResponsible to operate and manage our Vici-dial system, as well as providing Dialler management. This individual will be responsible for managing campaigns on the dialer respectively to the dialer level. The primary objective of the role is to execute and manage dialler strategy for different branches.Responsibilities and...

Building data queries using Google Sheets (SQL processes, triggers and SSIS packages is an advantage)Building daily reports on campaigns for previous days using SQL, Excel and ICBM.Analyse dialler results in real-time for agents and recommends changes to current process.Communicate any dialler issues with management and vendor.Compile monthly report for...

Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.Our client is recruiting for a...

We at MM Wentzel are looking for an experienced IT specialist with at least 2 to 3 years' experience. We are looking for a professional individual with confidence and quick thinking skills.Position: PermanentJob description: As an IT worker, you can expect to work with computer-based information systems, software, and hardware, typically by designing,...

URGENT:Workforce ManagerOur client in the BPO Call Centre is currently looking for a Workforce Manager to join their team.Requirements: 4 years minimum experience in Workforce Management Dialer experience for outbound campaigns a must Excellent skills in forecasting, scheduling and realtime time management a must Strong organizational skills to ensure...

What you'll be doing Leading, developing and managing a Sales Team in line with campaign requirements Creating and deploying an effective operational plan that will deliver benchmark sales figures Driving and supporting delivery of Quality improvement plans Managing reporting trends and opportunities for performance improvement as well as engaging...

We're looking for someone who's reliable and dedicated and ready to work. The job responsibilities are calling prospects to see if there is interest in selling, or renting their home and investing in other properties. It means just having a conversation, gathering inlet and building rapport, and then passing off the lead to your supervisor.It also involves...

We are looking for a Collections Manager whom is professional, energetic, dynamic, driven and able to lead a team.DUTIES AND RESPONSIBILITIESTo lead and develop a working relationship with clients and employees, taking responsibility for the development of strategic action plans. Regular accurate reporting and ad hoc interactions optimizing recovery...

We are seeking enthusiastic Telesales Agents to join our client based in Woodstock, Cape Town.As a Telesales Agent, you will be responsible for: Sell insurance products telephonically to potential policyholders by reading from an approved script, Utilise a call center dialer to manage lead followup Strive to achieve insurance policy sales and campaign...

Job Title: Sales Agent/ ConsultantJOB SUMMARYThe Sales Agent is responsible for initiating and managing relationships with customers, serving customers by selling products and meeting customer needs, converting leads to sales, and planning and organizing daily tasks.Responsibilities & DutiesThe responsibility of the Sales Agent/Consultant is to convert leads...