Levy Administrator

2 weeks ago

Johannesburg, Gauteng, South Africa Berader Properties Full time

LEVY ADMINISTRATOR ROLE DESCRIPTION

Your Role


The Levy Administrator plays a critical role in ensuring that the financial obligations of complexes and owners are met in accordance with the relevant legislation, regulations, and by-laws.

You will be responsible for efficiently managing and overseeing all aspects of levies and debt collection for our properties.

You will play a critical role in ensuring timely collection of outstanding debts, maintaining accurate financial records, and providing exceptional customer service to property owners and stakeholders.


You are required to have effective organizational and communication skills, strong attention to detail, and the ability to manage multiple priorities.

A good understanding of property management processes and financial management principles are also required. They will have the ability to work effectively in a team environment and a demonstrated ability to learn quickly.

Your Daily Deliverables Include (but not limited to)

Levy Roll Creation:

  • The Levy Administrator is responsible for creating and maintaining the monthly levy roll for each complex (Body Corporate & Home Owners Association). This involves identifying all levies and charges due from each property owner and ensuring that the amounts are accurate.
  • Manage and administer levy processes for all properties under management of the company.
  • Prepare and distribute levy notices and invoices to property owners.

Reconciliation:

  • The Levy Administrator will be responsible for reconciling all levies and charges received against the amounts due as per the levy roll. Any discrepancies must be investigated, and corrective action taken.

Monthly Charges:

  • The Levy Administrator will be responsible for generating monthly statements to all property owners detailing their levy and charge obligations. Any queries from property owners must be addressed in a timely manner.
  • Collaborate with the finance team to reconcile levy accounts and resolve any discrepancies.
  • Capturing of electricity, water, diesel and gas (as appliable) readings into the database.

Payment Allocation:

  • The Levy Administrator is responsible for allocating all payments received from property owners to the appropriate levies and charges. This includes ensuring that any outstanding amounts are identified and addressed.
  • Monitor and record levy payments, ensuring accurate and uptodate financial records.
  • Assist property owners with levyrelated inquiries, clarifications, and payment arrangements.
  • Generate reports on levy collections, outstanding balances, and financial performance.

Communication:

Compliance:

  • The Levy Administrator will be responsible for ensuring that all levy and charge obligations are met in accordance with the relevant legislation, regulations, and bylaws.

Debt Collection:

  • Proactively pursue timely collection of outstanding debts and delinquent levies.
  • Implement effective debt collection strategies and followup procedures.
  • Monitor and track debt collection efforts, maintaining detailed records of interactions and payment agreements.
  • Collaborate with legal professionals when necessary to escalate collection efforts and initiate legal actions.
  • Provide regular updates to management on debt recovery status and recommendations for further action.

General:

  • Attending, facilitating, and taking minutes of Board of Trustees and Board of Directors meetings for communities as and when requested.
  • Continuously ensuring that all business operations align with the Company's code of conduct and are to the benefit of the Company.
  • Assisting with IT related matters for the company as required.

Skills Required:

  • Knowledge and experience in managing complexes (Body Corporates & Homeowners'
Associations).

  • Proven experience in levy administration, debt collection, or a similar financial role within the property management industry.
  • Solid understanding of financial principles, accounting practices, and debt recovery processes.
  • Knowledge of relevant legal and regulatory requirements related to debt collection and property management.
  • Strong attention to detail and ability to work accurately under pressure.
  • Strong problemsolving and negotiation abilities.
  • Ability to foster positive relationships with property owners, striving to enhance overall satisfaction and cooperation.
  • Excellent organizational and timemanagement skills.
  • Excellent communication skills, both written and verbal.
  • Ability to work effectively in a team environment.
  • Ability to work independently, prioritize tasks, and meet deadlines
  • Positive attitude and a passion for helping the Company achieve success.
  • Strong proficiency in financial software systems (WeConnectU knowledge will be an advantage) and Microsoft Office Suite.
  • Excellent communication skills, both written and verbal, with the ability to communicate complex financial concepts clearly and effectively.
  • Professionalism and

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