Senior Credit Lead

2 weeks ago

Johannesburg, Gauteng, South Africa Dream Hotels and Resorts Full time

Dream Hotels & Resorts is on the lookout for a Senior Credit Collection Manager to control and direct the group's Credit Collection function ensuring timeous collection of monies and recovery of outstanding debt.

We are seeking an experienced, self-motivated individual who is able to introduce dynamic collection methodologies and who is able to inspire the collections team to reach their targets in a consistent and sustainable manner.

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KEY PERFORMANCE AREAS:
  • Strategic understanding:
  • Is able to provide input into the group's strategic collections plan.
  • Is able to understand, interpret and implement the groups strategic collection plan
  • Manage a team to be able to do the following:
  • Collection of outstanding loans, levies, and subscriptions in line with the company procedures and targets.
  • Providing team feedback on team member performance and where necessary provide guidance on how to improve.
  • Ensuring staff morale is maintained and positively encouraged while still achieving collection targets.
  • Implement and ensure clearly defined roles and responsibilities.
  • Assist team members in resolving debtors' queries
  • Authorise downgrades and cancellations as per company procedures
  • Report and feedback on credit status on credit books
  • Identify bad debt and manage
  • Coordinate, distribute and control the groups monthly age analysis
  • Analyse debtors' book on a monthly basis, interpret and report appropriately
  • Assess risk weekly and propose corrective action where needed
  • Assess membership profile to inform on the extent of risk
  • Shortfall amounts determined, presented and seek approval for writeoffs
  • Compile comprehensive monthly management report and present to Directors
  • Maintain compliance with regulatory bodies:
  • Approve credit in terms of regulations prescribed by the NCA and CPA and other controlling bodies
  • Handle queries from NCR pertaining to groups compliance and provide substantiating evidence where appropriate
  • Submit quarterly report to the NCR
  • Ensure compliance to groups administrative processes in relation to sales
  • Work with the company's sales agencies as per below:
  • Provide guidance and advise to sales teams regarding risky transactions
  • Maintain high risk list and inform Agency accordingly
  • Mediate internal conflict between Sales and the accounts department
  • Identify and recover commission shortfalls from Agencies
  • Check commission schedules and approve for payments

ESSENTIAL:

  • BCom degree in Credit Management or equivalent qualification
  • 58 years' experience in a credit environment
  • Proficient in MS Office / Advanced Excel Skills
  • A very strong understanding of current legislation pertaining to credit and risk
  • Clear IT/Criminal record
  • Ability to work in goaloriented environment
  • Risk Management and statistical skills
  • Hospitality exposure will be advantageous

CORE COMPETENCY SKILLS:

  • Ability to build sound team spirit/team
  • Assertive and strong communication skills
  • Attention to detail
  • Ability to work under pressure and delegate tasks appropriately to team members
  • Excellent problem analysis and decisionmaking skills
  • Sound interpersonal skills
  • Customer satisfaction orientation and sales competencies
  • Ability to multitask, follow through and reprioritise to meet deadlines

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