Technical Sales Support Professional

2 weeks ago

Midrand, Gauteng, South Africa Siemens Healthineers Full time

Job Title / Role:
Technical Sales Support professional

Organization:
Lead Country South Africa

Location:
Midrand, South Africa
**Reporting Manager: Tevashini Govender

The Business


Siemens is a global powerhouse in diversified engineering providing products, systems and solutions across the Electrification, Automation and Digitalization value chain.

The company has been in existance for over 175 years igniting a history of innovation and social development. As an integrated technology company, Siemens aims to play a constructive role in Africa 's success story.

Role Headline

Performs technical and operational support to sales processes, remotely or on-site, for an assigned sales team and / or customer organization(s) in order to effectively support assigned sales teams and customer organizations with technical information and services needed to integrate products into customers' technical infrastructure or their products

Responsibilities of the Role

  • Develops, designs and completes customer proposals in technical aspects (Proposal Engineer).
  • Analyzes customers' technical setup in order to better judge on aspects of product and solution integration.
  • Completes technical analyses and supports proposal process at any stage as part of the sales team.
  • May support completion of service contracts (i.e. planning and estimation of labor categories, rates, material cost, etc.).
  • Adhere to SLA agreement on issuing proposal timeously
  • Process RFQ (request for quotation for Southeast Africa as well as local ZA customers
  • Ensure customers are kept adequately updated on status of RFQ
  • Ensure that all tickets on Hermes tool are properly categorized and resolved accordingly in adherence to the SLA agreement
  • Act as Liaison between Sales team/Business Unit and clients
  • Pricing calculation
  • Provides assistance to team members as required.
Qualifications and Experience

  • Minimum Degree/Diploma or equivalent within Electrical/Electronic/Information Technology
  • 3 + years relevant work experience
  • Medium professional technical knowhow
Attributes and skills

  • Excellent Verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Strong analytical and problemsolving skills
  • Proficient with Microsoft office

Our culture:

Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That's why we invite you to take on new challenges, test your ideas, and celebrate success.


The company's approved Employment Equity Plan and Targets
under the Employment Equity Act** will be considered as part of the recruitment process.

As an equal opportunity employer we encourage and welcome people with various disabilities to apply.

Organization:
Digital Industries

Company:
Siemens Proprietary Limited

Experience Level:
Early Professional

Full / Part time:
Full-time

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