Call Center Team Leader

Our client, specializing in Business Process Outsourcing (BPO) is looking for a Manager who will be overall responsible for the Call Center business unit and working closely with internal stakeholders as well as externally with the business unit’s clients. - Ensure the business unit further develops its operating model and delivers efficient, scalable and...

Our client, specializing in Business Process Outsourcing (BPO) is looking for a Manager who will be overall responsible for the Call Center business unit and working closely with internal stakeholders as well as externally with the business unit's clients. Ensure the business unit further develops its operating model and delivers efficient, scalable and...

Our Client in the BPO industry is looking for an experienced Call Center manager to run the new campaign **The Call Center Manager will be responsible for the Call Center business unit in South Africa, working in close cooperation with CCO in the UK and closely with other internal stakeholders as well as externally with the business unit’s...

Our Client in the BPO industry is looking for an experienced Call Center manager to run the new campaignThe Call Center Manager will be responsible for the Call Center business unit in South Africa, working in close cooperation with CCO in the UK and closely with other internal stakeholders as well as externally with the business unit's...

Quantanite BPO is now ready to take the next step by providing call center services to our existing 100+ clients and to expand across new clients and markets. To keep up with the strong demand and growth for the coming years, Quantanite needs a Manager with operational expertise as well as experience working with client on-boarding and...

We are looking for seasoned Team Leaders to join our dynamic team in our Omni Channel Call Centre **Role Purpose** To manage and direct call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and...

We are looking for seasoned Team Leaders to join our dynamic team for a 6 month contract within our Contact Centre. **Role Purpose** To manage and direct omni channel call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports...

**Main Job Function**: You will manage and direct call centre agents in achieving their required daily duties. Your role will be to take accountability for Call Centre Agents through daily monitoring, a compilation of reports, and coaching. You must be willing to take escalations and think creatively to keep customer satisfaction at...

**Business Unit**:Discovery Connect**Function**:Call Center / Contact Center**Date**:12 Feb 2024- Discovery - Connect Telesales Team Leader**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and...

Main Job Function:You will manage and direct call centre agents in achieving their required daily duties.Your role will be to take accountability for Call Centre Agents through daily monitoring, a compilation of reports, and coaching. You must be willing to take escalations and think creatively to keep customer satisfaction at heart.Responsibilities: Running...

Business Unit:Discovery ConnectFunction:Call Center / Contact CenterDate:12 Feb 2024- Discovery - Connect Telesales Team LeaderAbout Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align...

Servest is a world class business which is innovative and a leader in the Integrated Facilities Management Industry. The company offers an innovative environment that will accelerate your development and skills, as the highest value is placed on attracting top talent to the organisation.Applications are invited for a vacancy exists for a dynamic and driven...

Business Unit:Discovery InsureFunction:Claims AdministrationDate:9 Apr 2024Discovery - InsureTeam Leader Claims - Short Term InsuranceAbout Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values...

Key Responsibilities:Initiate outbound calls to prospective clients who have shown interest in the company's products through social media advertisements.Engage with clients in a friendly and professional manner, building rapport and trust.Conduct a needs assessment by asking qualifying questions to determine the client's level of interest and potential fit...

Purpose of the position:Contact Centre Team LeaderDaily management of the team's operations and escalations. To ensure all tasks are carried out within SLA while adhering to process and procedure. To achieve excellent standards of customer service and satisfaction through effective personal customer relations skills. Lead, coach and motivate a team of...

Blue Mercury is seeking a Team leader. Team leader would be responsible for running a team that will be selling Discovery life. Commission for team leaders is 18500 per month. You responsibility will be to lead a new team due to growth. **Salary**: Up to R21 500,00 per month **Experience**: - sales: 3 years (required)

Blue Mercury is seeking a Team leader. Team leader would be responsible for running a team that will be selling Discovery Insure Commission for team leaders is 18500 per month. You responsibility will be to lead an existing team that has been built Pay: Up to R21 500,00 per month **Experience**: - sales: 3 years (required)

Blue Mercury is seeking a Team leader.Team leader would be responsible for running a team that will be selling Discovery life.Commission for team leaders is 18500 per month.You responsibility will be to lead a new team due to growth.Salary: Up to R21 500,00 per monthExperience:- sales: 3 years (required)

**Quality and Insight Dayshift/Nightshift Lead** We are a people focused business that provides outsourced contact center solutions and specializes in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all our people within...

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. We are looking for an Online & Outbound Call...