Helpdesk Administrator

2 weeks ago


Durban, KwaZulu-Natal, South Africa Hirt & Carter Full time

_HELPDESK ADMINISTRATOR _

_HIRT & CARTER _
**_DURBAN
- **
_

CORE PURPOSE OF THE JOB:
_

Facilitate technical support requests via the process of logging and assigning calls. To ensure users are provided
with feedback regarding the status of a logged call and to provide first-line support to users.

_

KEY PERFORMANCE AREAS:
_


  • Follow standard helpdesk operating procedures by accurately logging all helpdesk faults using call tracking
software within SLA

  • Provide timeous feedback to respective stakeholders
  • Provide daily and weekly reports to Management containing summary of calls logged
  • Accurate asset tracking data capturing

_QUALIFICATIONS /

EXPERIENCE:
_


  • Relevant tertiary qualification with at least 35 years relevant experience in a fastpaced corporate
environment

  • A+, N+ will be advantageous
  • Advanced computer skills

_BEHAVIOURS &

ATTRIBUTES:
_


  • Attention to detail
  • Excellent reporting and communication skills
  • Ability to manage multiple priorities
  • Team player
The advert has minimum requirements listed.

  • Durban, KwaZulu-Natal, South Africa Jobking Full time

    Company:MascorSalary:Market RelatedLocation:Newcastle, KwaZulu-Natal, South AfricaIntroductionMascor, is the local John Deere Dealers in KwaZulu-Natal and Mpumalanga. We currently have a vacancy for an Administrative Assistants -John Deere Workshop in Newcastle. The successful candidates will be responsible for the smooth administration of the workshop,...


  • Durban, KwaZulu-Natal, South Africa South African Medical Research Council (MRC) Full time

    INFORMATION TECHNOLOGY SERVICES DIVISION(Office Bound - Durban Office)The South African Medical Research Council (SAMRC) strives to improve the nation's health and quality of life by funding and conducting relevant and leading health research. It further aims to promote equity, career development and progression.Senior Network Administrator - KZNPermanent...


  • Durban, KwaZulu-Natal, South Africa Tsebo Group Full time

    About Us:Tsebo Facilities Solution is looking for Facilities Admin to Provide secretarial, administration and business support to a team of management.As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity....

  • Payroll Administrator

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Affirmative Portfolios Full time

    PayrollDurban***: PAYROLL ADMINISTRATOR UMHLANGA R25000 TCTCOur client is looking for a 'hands on" Payroll administrator to join their teamResponsible for capturing salary data on Sage Premier VIP, such as new hires, terminations, and internal movements.Processing and calculation of overtime, perks tax for company vehicles, group life cover, maternity...

  • Helpdesk Specialist

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Health Solutions Full time

    IntroductionMomentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a...


  • Durban, KwaZulu-Natal, South Africa SAFAL Group Full time

    Key responsibilities: Manage Backup Solution and DRP Plans with weekly tests an results execution WSUS Patch Management for all devices Antivirus Maintenance and Security Service monitoring and updating with weekly analysis and investigation Helpdesk Call and Service administration with user followups and service satisfaction surveys Technical user computer...

  • Ict Technician

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Highbury School Full time

    Key Performance Areas: Manage the school's IT infrastructure to ensure that the availability, capacity and performance levels are sufficient to support the teaching and learning, management and administration objectives of the school. Monitor the use of hardware and software and ensure that all software is licensed. Responsible for the school's IT budget....

  • WMS Support

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa SHARON NUROCK RECRUITMENT CC Full time

    The Person: Certificate or Diploma in IT, Tech Support / CompTIA / relevant disciplines. Proficient in programming languages such as SQL stored procedures, scripting, XML, HTML as well as C#. Mini 2 years experience in a similar role. Excellent SQL coding skill and experience. Good understanding of XML. Attention to detail and tenacity to follow through and...


  • Durban, KwaZulu-Natal, South Africa Ampath Trust Full time

    Advert Reference:P10507 Admin Officer: Material ManagementJob Title:Admin Officer: Material ManagementClosing Date:2024/03/13Position Available From:Area:St Augustines HospitalActual Place Of Work:St Augustines HospitalPosition Type:Full-TimeWeekly Hours:40Time Conditions:5 day Work Week (South Africa)Purpose of Position:To provide an effective and...

  • Senior IT Technician

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Capability BPO Full time

    Job Overview:Responsibilities: Manage and maintain all company IT systems, including hardware, software, and network infrastructure. Troubleshoot and resolve technical issues related to software, hardware, and network systems. Provide technical support to all employees in the organization. Install and configure software and hardware for new employees, as...


  • Durban, KwaZulu-Natal, South Africa Jellyfish Full time

    Company DescriptionJellyfish is your digital partner. We support and drive digital transformation by providing the right technology, strategy and training.We are one of the world's fastest-growing number of talented people across our expanding global network. We are Google's leading global partner. And our close relationship is growing where we are, what we...


  • Durban, KwaZulu-Natal, South Africa Shoreability Full time

    Job Title: Senior Support TechnicianWe are a leading Managed Service Provider (MSP) seeking a highly skilled Level 3 Service Desk Agent. We provide innovative technology and solutions to our clients and are looking for a professional who shares our passion for technology and customer service. If you thrive in a fast-paced environment and are ambitious and...


  • Durban, KwaZulu-Natal, South Africa Shoreability Full time

    Job Title: Senior Support TechnicianWe are a leading Managed Service Provider (MSP) seeking a highly skilled Level 2 Service Desk Agent. We provide innovative technology and solutions to our clients and are looking for a professional who shares our passion for technology and customer service. If you thrive in a fast-paced environment and are ambitious and...


  • Durban, KwaZulu-Natal, South Africa Sanlam Full time

    Who are we?SanlamConnect is dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients.Our Vision:We...


  • Durban, KwaZulu-Natal, South Africa Health Solutions Full time

    IntroductionMomentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific outcomes by using a...

  • Transport Coordinator

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Tsebo Group Full time

    About Us:Tsebo Facilities Solutions is looking for a Receptionist to receive all visitors a in a friendly and professional manner, and to promptly notify the relevant person of their visitors and proactively administering the workplace reception services in accordance with the master service agreement.As a leading African Integrated Workplace Management...

  • IT Manager

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Ad Talent Africa Full time

    Our client, a global education group, has an exciting opportunity for an IT Manager to join their team in KZN You will work 2 days in Ballito and 3 days in Umhlangha. Position SummaryAs part of our global standardisation initiative, the client has re-organised their IT Operations department in South Africa to provide a professional and effective IT service....


  • Durban, South Africa Hirt & Carter Full time

    **_HELPDESK ADMINISTRATOR _** **_HIRT & CARTER _** **_DURBAN - ** **_CORE PURPOSE OF THE JOB: _** Facilitate technical support requests via the process of logging and assigning calls. To ensure users are provided with feedback regarding the status of a logged call and to provide first-line support to users. **_KEY PERFORMANCE AREAS:_** - Follow standard...


  • Durban, South Africa BET Software Full time

    **We Want You**: **You Bring**: - Relevant information technology qualification. - A minimum of 1 Year of experience in IT Helpdesk environment. - A+ or N+ certification (advantageous). - ITIL Foundation certification (advantageous). **What You’ll Do**: **Technical support** - Technical support for all Level 1 IT Helpdesk services. - Management of ITSM...

  • WMS Support

    1 week ago


    Durban, South Africa SHARON NUROCK RECRUITMENT CC Full time

    **The Person**: - Certificate or Diploma in IT, Tech Support / CompTIA / relevant disciplines. - Proficient in programming languages such as SQL stored procedures, scripting, XML, HTML as well as C#. - Mini 2 years experience in a similar role. - Excellent SQL and.net coding skill and experience. - Good understanding of XML. - Attention to detail and...

  • System Administrator

    4 weeks ago


    Durban, South Africa West Coast Personnel Full time

    Published - April 12, 2024 - Location - Durban, South Africa - Category - Business - Job Type - Full-time - Salary Type - Monthly Salary - Salary - R25,000-R30,000 **Description**: The System Administrator is a technical position that requires intermediate knowledge across multiple areas of IT Support & Infrastructure. The System Administrator will be...


  • Durban, South Africa South African Medical Research Council (MRC) Full time

    **INFORMATION TECHNOLOGY SERVICES DIVISION** **(Office Bound - Durban Office)** The South African Medical Research Council (SAMRC) strives to improve the nation’s health and quality of life by funding and conducting relevant and leading health research. It further aims to promote equity, career development and progression. **Senior Network Administrator...


  • Durban, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities Solution is looking for Facilities Admin to Provide secretarial, administration and business support to a team of management. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and...

  • Payroll Administrator

    4 weeks ago


    Durban, South Africa Affirmative Portfolios Full time

    **Payroll** **Durban** ***: **PAYROLL ADMINISTRATOR UMHLANGA R25000 TCTC** **Our client is looking for a ‘hands on" Payroll administrator to join their team** Responsible for capturing salary data on Sage Premier VIP, such as new hires, terminations, and internal movements. Processing and calculation of overtime, perks tax for company vehicles, group...


  • Durban, South Africa Jobs2day Full time

    **SYSTEM ADMINISTRATOR**: **DURBAN**: The System Administrator is a technical position that requires intermediate knowledge across multiple areas of IT Support & Infrastructure. The System Administrator will be responsible for delivering effective IT Support requirements, to ensure maximum productivity of end users. **Key Performance Areas** **(Any...

  • Systems Administrator

    3 weeks ago


    Durban, South Africa Staff Solutions Full time

    Our client is seeking a Systems Administrator to deliver effective IT Support requirements, to ensure maximum productivity of end users. The position will be based in Durban. **Key Performance Areas** **(Any experience in below KPA will be advantageous)** - Provide On-Site First and Second Level End User Support. - Installation, Troubleshooting &...

  • Systems Administrator

    4 weeks ago


    Durban, South Africa Vocation Staffing Solutions Full time

    SYSTEM ADMINISTRATOR - Manufacturing Factory/Office based BASED DURBAN This is a technical position based within the Factory/office environment of a manufacturing plant that requires knowledge across multiple areas of IT Support & Infrastructure. The System Administrator will be responsible for delivering effective IT Support requirements, to ensure...


  • Durban, South Africa SAFAL Group Full time

    **Key responsibilities**: - Manage Backup Solution and DRP Plans with weekly tests an results execution - WSUS Patch Management for all devices - Antivirus Maintenance and Security Service monitoring and updating with weekly analysis and investigation - Helpdesk Call and Service administration with user follow-ups and service satisfaction surveys -...


  • Durban, South Africa Ampath Trust Full time

    Advert Reference: P10507 Admin Officer: Material Management Job Title: Admin Officer: Material Management Closing Date: 2024/03/13 Position Available From: 2024-03-04 Area: St Augustines Hospital Actual Place Of Work: St Augustines Hospital Position Type: Full-Time Weekly Hours: 40 Time Conditions: 5 day Work Week (South Africa) Purpose of...


  • Durban, South Africa Femminit Recruitment Full time

    **Position Summary** Co-ordination of all tasks (soft services, business support administration and procurement functions) and any actions regarding general facility upkeep to ensure facility soft services are compliant to SLA and OHSE deliverables. **Key Skills and Experience Required**: - Grade 12 - Ability to motivate and manage staff - Excellent...


  • Durban, South Africa Cosmopolitan Recruitment Full time

    **Position Summary** - Co-ordination of all tasks (soft services, business support administration and procurement functions) and any actions regarding general facility upkeep to ensure facility soft services are compliant to SLA and OHSE deliverables**.** **Key Accountabilities/ Principal Responsibilities Primary Duties** - Ensure the soft servicesare...


  • Durban, South Africa Shoreability Full time

    **Job Title: Senior Support Technician** We are a leading Managed Service Provider (MSP) seeking a highly skilled Level 2 Service Desk Agent. We provide innovative technology and solutions to our clients and are looking for a professional who shares our passion for technology and customer service. If you thrive in a fast-paced environment and are ambitious...


  • Durban, South Africa Shoreability Full time

    **Job Title: Senior Support Technician** We are a leading Managed Service Provider (MSP) seeking a highly skilled Level 3 Service Desk Agent. We provide innovative technology and solutions to our clients and are looking for a professional who shares our passion for technology and customer service. If you thrive in a fast-paced environment and are ambitious...

  • System Administrator

    2 weeks ago


    Durban Mission Location, South Africa Benchmark 365 Full time

    **About the Company** Benchmark 365 is a leading Australian vendor that takes pride in providing exceptional helpdesk and professional services to Managed Services Providers (MSPs) worldwide. With partners spanning across the US, Canada, UK, Australia, and New Zealand, we empower MSPs to thrive in a fast-paced and ever-changing market. In this role, you...


  • Durban, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities Solution is looking for an Electrical Foreman to Assure high levels of workshop proficiency and quality of work by planning, leading, organising and supervising the day to day activities of mechanics, technicians, apprentices and trades assistants. As a leading African Integrated Workplace Management Solutions Provider, Tsebo...


  • Durban, South Africa Quadrant Systems Full time

    What will make you successful in this role? - Conduct financial needs analyses and drafting of plans by: o Gathering appropriate information regarding client’s needs and requirements o Analysing all relevant information obtained o Generating quality recommendations that are legislatively compliant - Create financial plans and solutions for presentation to...

  • IT Technician

    2 weeks ago


    Durban, South Africa Webhelp Full time

    **IT & Technical support** **Location** - Durban, South Africa**Language** - English*** **Job Advert**: - Are you a tech savvy individual with a passion for innovation, helping others and finding ways of working efficiently? Webhelp is in search of a motivated individual who embraces technical innovation to join our Durban team as an IT Technician,...