Hotel Deputy General Manager

2 weeks ago

Paarl, Western Cape, South Africa Finovate Full time

HOTEL DEPUTY GENERAL MANAGER

Requirements:

  • A hospitality degree.
  • Fluent in Afrikaans and English
  • Minimum of five years' experience in the Food and Beverage Industry.
  • Experience in managing more than one restaurant simultaneously will be advantageous.
  • Good understanding of management principles and proven experience of working in the hotel industry.
  • Excellent leadership skills, with the ability to assist in motivating and developing a hotel service team.
  • Genuine desire to serve the needs of customers, with a strong personal responsibility for achieving customer satisfaction.
  • Excellent analytical, interpersonal, organisational, and communication skills.
  • Good conflict management and problemsolving skills.
  • Integrity and honesty.
  • Proven project management skills.
  • Ability to work under pressure.

Responsibilities

  • Assisting the Hotel GM to manage the overall daytoday hotel operations, as well as the food and beverage outlets on the farm.
  • Assist the Hotel GM to manage sales and marketing, housekeeping, front desk (including all reception and concierge staff and operations), food and beverage, Chef/kitchen, leisure, human resources, accounts, and other aspects as required.
  • Adhere to agreed budgets and maintain applicable quality standards and records.
  • Quality control of all aspects, including hygiene and health and safety.
  • Meet your targets and those of the hotel as a whole.
  • Contribute to the training and development of the hotel team.
  • Adhere to statutory obligations and agreedupon quality and bestpractice guidelines.
  • Train the hotel team to confidently resolve customer queries.
  • Manage customers' expectations, and deal with and resolve all queries.
This position is based
on site and is
full time, Monday-Friday.

Starting date:
As soon as possible

Location:
Cape Winelands

Salary:
R50 000-R60 000 CTC per month depending on experience

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