Export Key Account Manager

2 weeks ago


Johannesburg, Gauteng, South Africa Logic 360 Group Full time
Main Duties and Responsibilities Will Include, But Will Not Be Limited To:

  • Responsible for the promotion and sales of products, services and solutions to the African Baking, Catering, Refrigeration, Hospitality, Food and Beverage Industries.
  • Responsible for achieving sales targets and the planned increase of market share via excellent customer service, appropriate marketing activities and effective stock management.
  • Management of export operations by directing and coordinating activities consistent with established goals, objectives, policies, and procedures.
  • Maintain a current knowledge of the Company products/services/solutions, policies, procedures, and projects as well as market conditions and competition.
  • Responsible to set up and maintain a dealer network in countries targeted by the export sales programme.
  • Set up and deliver sales presentations, product/service demonstrations and other sales solutions to customers and various decisionmaking audiences.
  • Enter new customer data and update changes to existing accounts in the corporate database.
  • Establish and maintain ongoing rapport with existing and potential customers.
  • Investigate and troubleshoot customer service/product issues.
  • Appropriately communicate brand identity and corporate position to target markets.
  • Maintain code of ethics, integrity, and passion always.
  • Always provide prompt and courteous customer service.
  • Work closely with customers to determine their requirements.
  • Maintain an uptodate knowledge of competitor's products, services, and solutions for comparison.
  • Answer questions and offer suggestions to customers based on a thorough knowledge of products, services and solutions offered by the Company.
  • Develop new accounts, maintain current accounts, and expand the Company's database of customers internationally.
  • Responsible for weekly/monthly/quarterly sales data and reports.
  • Responsible to take steps as required by the Company to conduct business in emerging or declining markets.
  • Monitor reports on the stability of countries where the Company conducts business.
  • Develop and maintain a routine calling schedule on existing customers and future customers.
  • Qualifications, Skills, and Experience:
  • Grade 12 (or equivalent)
  • Degree in Sales and Marketing or an acceptable combination of education and experience.
  • Post graduate qualification in Sales and Marketing and/or business management (beneficial)
  • Driver's license
  • Valid passport
  • Able to travel extensively and spend excessive time abroad.
  • Able to attend training sessions, nationally and internationally.
  • Computer literate (Microsoft Office Package)
  • French and/or Portuguese language proficiency highly beneficial
  • Able to work individually and as part of a team.
  • Proven sales record and knowledge of the African markets


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