Client Liaison Officer

2 weeks ago


Johannesburg, Gauteng, South Africa Exim International Full time

Purpose of the job:
To support the sales team by acting as the client liaison relating to orders, promotions and pricing.

Job specifications and experience:

  • Matric / Grade 12 as a minimum requirement
  • Minimum 3 years Sales administration experience
  • Fully Bilingual (Afrikaans & English)
  • Ability to multi task
  • Support sales representative
  • Clean driver's license and reliable car

Key responsibilities:

  • Initiating contact with customers to confirm orders where relevant sales rep is unable to do so
  • Ensure that orders are executed promptly and accurately when receiving orders from customers
  • Keep customers informed throughout the process whilst their orders are being prepared and relay information regarding unavailable stock etc
  • Resolve any stock and system related queries that may arise at any point in time
  • Ensure that a back order list is received from the warehouse on a daily basis to inform the customers and to assist customers in making alternative arrangements where necessary
  • Routine communication with the creditors department is critical to confirm if customer's accounts are on hold and relay relevant information to sales rep
  • Assist Warehouse and Operations teams during stock take
  • Regular communication with sales reps if their customers are experiencing any issues or have any queries
  • You may be required to assist with other tasks as and when operationally required

Salary:
R8, R10,800.00 per month

Application Question(s):

  • Do you have your own reliable car?

Education:

  • High School (matric) (required)

Language:

  • Afrikaans and English (required)


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