Sales Operations Manager

2 weeks ago

Cape Town, Western Cape, South Africa Salt Recruitment Full time

Responsibilities:

Inside Sales Team Management:

  • Overseeing the recruitment of Inside Sales team members and managing personal development plans in collaboration with the Customer Success Supervisor.

Sales Performance Analysis:

  • Implementing data tools and reporting to evaluate sales performance and identify improvement areas across Business Development and Inside Sales teams.
  • Generating reports and KPI dashboards to provide insights into key performance indicators.
  • Collaborating with the Inside Sales Team to understand challenges and implement strategies for improvement.

Process Optimisation:

  • Evaluating and enhancing existing internal sales processes using tools like Visio for documentation and training purposes.
  • Identifying and resolving bottlenecks to streamline workflows.
  • Collaborating with crossfunctional teams to standardise processes and ensure consistency.

Automation Requirements:

  • Assessing, implementing, and optimising sales technologies to support internal processes.
  • Managing CRM tools for maximising opportunities and customer relationships.
  • Collaborating with IT for seamless integration of sales tools and platforms.
  • Providing training and support to sales teams on effective technology use.

Sales Targets and Planning:

  • The Sales Operations Manager will be responsible for driving revenue growth in Consumer and SoHo sales through process efficiency and automation.
  • Developing and implementing Marketing initiatives for retention and new business generation.
  • Collaborating with sales leadership to create actionable plans to achieve and exceed targets.

Collaboration and Communication:

  • Establishing strong communication channels between sales, marketing, finance, and other relevant departments.
  • Managing meeting agendas to update teams on process improvements, best practices, and changes.
  • Acting as a liaison between sales and other departments to ensure alignment with overall business objectives.

Requirements:

  • A Bachelor's degree in Business, Marketing, or a related field.
  • 5+ years of proven experience in sales operations in a managerial role.
  • Strong analytical and problemsolving skills with a keen attention to detail.
  • Excellent communication and interpersonal skills.
  • Proficiency in using CRM systems and other salesrelated technologies.
  • Demonstrated ability to work collaboratively in a crossfunctional environment.
  • A resultsdriven mindset with a focus on continuous improvement.
Salt is acting as an Employment Agency in relation to this vacancy.

Job Information:

  • Job Reference: JO
  • Salary:
  • Salary per: month
  • Job Duration:
  • Job Start Date:
  • Job Industries: Sales
  • Job Locations: Cape Town
  • Job Types: Permanent
  • Job Skills: Automation, Digital Transformation, Inside Sales Team, Process Optimization, Revenue Growth, Sales Operations Manager, Small Office

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