Cashier

2 weeks ago


Somerset West, Western Cape, South Africa The Joblink Full time

Contact person for this position:
Ronel Bakker

Job overview:
Responsibilities (not limited to)

Administration:

  • Ensure all adhoc administration duties are completed
  • Receive and process all payments according to standard procedures
  • Adhere to standard credit card procedures
  • Assist with solving customer queries and complaints
  • Assisting at switchboard
  • Full function of vouchers and loyalty cards (redeeming & selling)
  • Counting loyalty cards and maintaining the loyalty register
  • Scan all relevant paperwork to edocs and relevant parties
  • Scanning of blue copies, extended warranties, job cards, GRN's, GRS's and recons
  • Cleaning up of the cash register
  • Cleaning of cash desk and keeping it tidy
  • Responsible for excepting cash, counting and receipting accurately
  • Responsible to always count cash (>R4000) with a manager
  • Check cash float before taking money
  • Ensuring that all cash payments are securely dropped in the dropsafe
  • Manage all unallocated receipts and unprinted credit notes
  • Daily Reconciliation of all payments
  • Cashing up at the end of the day and making sure all mistakes are corrected before leaving
  • If necessary, train/assist and supervise new cashiers

Data Capturing:

  • Complete understanding of Linux system
  • Television licenses: Check if customers have TV licenses and assist the customer if they want to buy a TV license or settle outstanding amounts
  • Printing and checking the TV license register
  • Assist sales team in outstanding accounts on debtors master screen (debit age)
  • Full function of processing RCS payments and checking for fraudulent cards before processing payments
  • Create account profiles for customers on the system and upload salesman's deal onto the sales order
  • Printing and capturing of sales orders on the Linux system and invoices
  • Ensure full function of invoicing process and that all information is captured correctly
  • Invoicing maintenance contract to the correct account
  • Check blue copies to ensure that all the correct information is on the Linux System and ensure invoicing is done
  • Capturing cash and card batches accurately the day after reconciliation

Reports:

  • Understanding and reporting of the debit and credit age report
  • Responsible for unallocated age analysis report
  • Below 5% margin and above 30% margin report is done daily and send to relevant parties
  • Ensure all the above is done on the Linux system before sending report to Lana

Education:

  • Grade 12/Matric
  • Degree/Diploma in Administration will be an advantage

Experience, knowledge and skills required:

  • Minimum of 3 years' experience in a same or similar role
  • Basic Math skills
  • Excellent interpersonal communication skills (English written & verbal)
  • Strong administration skills
  • Basic computer literacy (MS Office)
  • Honest and professional
  • Attention to detail
  • Ability to resolve customer disputes in a patient manner
  • Customer service oriented
  • Clear criminal record
  • Punctuality
  • Ability to multitask and work in a fast pace environment
  • Ability to effectively manage your time and prioritize tasks
  • Strong product knowledge and understanding of target customers
  • Professional telephone etiquette

Salary:

Market related - 3 months fixed term contract to start with

Thereafter certain benefits and commission - to be discussed on successful completion of probation period.

Working hours:
Monday - Sunday according to the shops business hours

Note that this position is in the Retail industry so it includes holiday, public holiday and weekend work.
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