Key Controller and Switchboard Operator

2 weeks ago


Somerset West, Western Cape, South Africa Rola Recruitment Full time

Job Advert Summary:


Are you an organised and detail-oriented individual with a passion for the automotive industry? We are currently seeking a Key Controller/ Switchboard Operator to join our team at Rola Cars.

If you are a proactive and customer-focused individual with excellent organisational skills, we want to hear from you

Salary structure:

  • Basic monthly salary
  • Provident fund & Medical aid benefits

Minimum Requirements:

  • Min Grade 1
  • Motor Industry experience advantageous
  • Health & Safety experience a necessity
  • Cashier experience advantageous
  • Fully comprehensive in MS Office suite (Excel essential)
  • Strong administrative & multitasking skills
  • Strong numerical ability and financial interest
  • Must be able to work independently and be detailoriented
  • Must be able to perform under pressure

Duties and Responsibilities:

Key Control

  • Receive all vehicle keys and ensure they are correctly tagged for identification
  • Keep an accurate register of all key movements
  • Ensure keys are always secured and only in the posession of authorised personnel

Switchboard & General Administration

  • Operate the company's switchboard system, efficiently managing incoming and outgoing calls.
  • Provide exceptional customer service to callers, directing them to the appropriate departments or personnel.
  • Maintain accurate and uptodate records of calls and messages.
  • Assist with administrative tasks such as data entry, filing, and document management

Health & Safety

  • Oversee the implementation of health and safety protocols within the workplace.
  • Conduct regular inspections to identify potential hazards and ensure compliance with safety regulations.
  • Develop and update safety procedures and guidelines.
  • Organise safety training sessions and drills for employees.

Cashier & Fine management

  • Daily banking & credit card recons
  • Timeously allocate traffic fines to responsible people
  • Collect proof of payment for traffic fines
  • Transfer fines to customers via traffic department

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