Cashier
6 months ago
Contact person for this position: Ronel Bakker
Job overview:
Responsibilities (not limited to)
Administration:
- Ensure all adhoc administration duties are completed
- Receive and process all payments according to standard procedures
- Adhere to standard credit card procedures
- Assist with solving customer queries and complaints
- Assisting at switchboard
- Full function of vouchers and loyalty cards (redeeming & selling)
- Counting loyalty cards and maintaining the loyalty register
- Scan all relevant paperwork to edocs and relevant parties
- Scanning of blue copies, extended warranties, job cards, GRN’s, GRS’s and recons
- Cleaning up of the cash register
- Cleaning of cash desk and keeping it tidy
- Responsible for excepting cash, counting and receipting accurately
- Responsible to always count cash (>R4000) with a manager
- Check cash float before taking money
- Ensuring that all cash payments are securely dropped in the drop-safe
- Manage all unallocated receipts and unprinted credit notes
- Daily Reconciliation of all payments
- Cashing up at the end of the day and making sure all mistakes are corrected before leaving
- If necessary, train/assist and supervise new cashiers
Data Capturing:
- Complete understanding of Linux system
- Television licenses: Check if customers have TV licenses and assist the customer if they want to buy a TV license or settle outstanding amounts
- Printing and checking the TV license register
- Assist sales team in outstanding accounts on debtors master screen (debit age)
- Full function of processing RCS payments and checking for fraudulent cards before processing payments
- Create account profiles for customers on the system and upload salesman’s deal onto the sales order
- Printing and capturing of sales orders on the Linux system and invoices
- Ensure full function of invoicing process and that all information is captured correctly
- Invoicing maintenance contract to the correct account
- Check blue copies to ensure that all the correct information is on the Linux System and ensure invoicing is done
- Capturing cash and card batches accurately the day after reconciliation
Reports:
- Understanding and reporting of the debit and credit age report
- Responsible for unallocated age analysis report
- Below 5% margin and above 30% margin report is done daily and send to relevant parties
- Ensure all the above is done on the Linux system before sending report to Lana
**Education**:
- Grade 12/Matric
- Degree/Diploma in Administration will be an advantage
Experience, knowledge and skills required:
- Minimum of 1 - 3 years’ experience in a same or similar role
- Basic Math skills
- Excellent interpersonal communication skills (English - written & verbal)
- Strong administration skills
- Basic computer literacy (MS Office)
- Honest and professional
- Attention to detail
- Ability to resolve customer disputes in a patient manner
- Customer service oriented
- Clear criminal record
- Punctuality
- Ability to multi-task and work in a fast pace environment
- Ability to effectively manage your time and prioritize tasks
- Strong product knowledge and understanding of target customers
- Professional telephone etiquette
**Salary**:
Market related - 3 months fixed term contract to start with
Thereafter certain benefits and commission - to be discussed on successful completion of probation period.
Working hours:
Monday - Sunday according to the shops business hours
Note that this position is in the Retail industry so it includes holiday, public holiday and weekend work.
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