Vendor Mgmt 3

2 weeks ago


Johannesburg, Gauteng, South Africa Lexmark International, Inc. Full time

Responsibilities:

JOB FUNCTION
Within the Service Operations department the Vendor Manager is responsible for implementing and managing the field service operations located in South Africa, Middle East, Africa mainly focusing on:

  • Provide operational support to the Sourcing Team regarding the selection of a new service provider in case of RFP/RFQ
  • Coordinate the implementation in Lexmark operations and tools of the new field service vendors / rampdown of vendors with contract terminated
  • Monitoring the performance of the vendors and assure the compliance to the contract
  • Ensure the execution of the vendor's payment on monthly basis for all the activities based on the contract requirements
ROLES, RESPONSIBILITIES AND AUTHORITY

  • Vendor Management
  • Ensure contractor compliance with all the contractual requirements and elements
  • Weekly overall monitoring of the vendor's activities putting in place an immediate action any time is needed
  • Coordinate monthly & quarterly operational reviews
  • Review key performance indicators with the Country Service Delivery Manager, Country Hardware Specialist, Work Order Management, Technical Support Centre, and Supply Chain to identify deviations, and ensure corrective action plans are built by Vendor and Lexmark. Monitor and assure the realization of these actions.
  • Run regular analysis in order to identity root causes, to prevent the decrease in performance or to avoid any critical situation or escalation.
  • Validate (and run whenever is needed) monthly payments through SAP and PO. Assure the quality of the amounts and the followup where needed
  • Track payment of invoices to breakfix vendor (for parts sales) and from service breakfix (for parts & labor) and Installation Partner for Installation Payments
  • Ensure that the defective parts and devices are returned to Lexmark
  • Manage escalations from Customer, Vendor, Country
  • Keep a strong control on the inventory of the vendors on parts and on devices
  • Ensure process or systems change requirements are implemented by partner in due time
  • Coordinate introduction of new products with partner: parts availability, technician training and documentation, etc.
  • Act as interface with partner for all matters: technical, process, systems, financial
  • Procurement
Actively participate with the Sourcing Team and the Country in the selection process (RFP/RFQ) of EMEA field break-fix vendors:

  • Being the voice of the Central requirements and of the day-to-day operations
  • Coordinating contract elaboration and ensure the correct on boarding/off boarding as breakfix vendor
  • Coordinate implementation of process documented by process design group
  • Build implementation / rampdown plan, validate it with management and Country
  • Followup, monitor, assure the realization of the actions
  • Other
  • The employee has the authority to perform tasks as per JD
  • The employee needs to follow the Quality and environmental policy where applicable
  • Employee should observe Lexmark's policies.
EDUCATION & EXPERIENCE

  • BA/BS degree in Business or Engineering would be an advantage
  • Experience in Service companies and/or Service Delivery organization
  • Experience on similar products
  • Strong project management skills
  • Experience in purchasing and vendor management
  • A minimum of 5 years professional experience

SKILLS

  • Excellent in Excel analysis
  • Experience with Microsoft extended Suite:
  • Business Intelligence Reporting: Power BI
  • Collaborative Platform: Sharepoint
  • CRM: Dynamics & Siebel
  • Process

RPS:
Power Automate is a plus

  • Fluent in English & in another EMEA supported language
  • Excellent communication & teamwork
  • Autonomous, selfmotivated, openminded
  • Leadership and interpersonal skills
  • Ability to work with people at different levels of the organization
  • Strong negotiation skills
  • Problemsolving competences
  • Result and customeroriented
  • Ability to establish credibility and be decisive
  • Good stress management
  • Experience in management of change in an complex environment
Lexmark is a federal contractor and, in accordance with Executive Order 14042, requires all U.S. employees to be fully vaccinated against COVID-19. Some positions may require additional customer-required screenings.

We are proudly an Equal Employment Opportunity and Affirmative Action employer.

We do not discriminate based on race, color, religion, gender, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression.



  • Johannesburg, Gauteng, South Africa FirstRand Full time

    About us, purpose, experience and qualificationsabout us: Will always honour our commitments, be truthful in what we say and do, uphold high ethical and moral standards and be fair and equitable in all our dealings. In our owner manager culture we accept that we are the masters of our own destiny and therefore we will always take full responsibility and...


  • Johannesburg, Gauteng, South Africa Deka Minas (Pty) Ltd Full time

    The Project Manager will be responsible of creating the project plan & specifications of buildings in the highest standard & quality, and follow up the work progress form A to Z, and weekly update the MGMT, and maintaining adequate inventory of raw materials, installation, packaging material, inventing new design and reduce the waste and cutting unnecessary...


  • Johannesburg, Gauteng, South Africa Telebest Full time

    Our client has an opportunity available for a Senior Manager in Vendor or Horizontal Partnerships.Requirements:3+ years tertiary degree.Relevant certification with a professional body as required.8+ years' experience in an area of specialization coupled with supervising or managing others.Sales and service development experience- essential.An understanding...

  • Manager, Enablement

    2 weeks ago


    Johannesburg, Gauteng, South Africa Standard Bank Group Full time

    Job Description To support the Advocacy & Stakeholder Engagement team primarily, and the Corporate Citizenship South Africa team where appropriate, to implement programmes, projects and initiatives to enable strategy; achieve minimum standards of service; adhere to governance standards; while continuously improving operational efficiency of the team with...


  • Johannesburg, Gauteng, South Africa Hewlett Packard Enterprise Full time

    Installation Project ManagerThis role has been designated as 'Office', which means you will primarily work from an HPE office.**_Job Family Definition:_**Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects. Manages corporate, customer and third party...


  • Johannesburg, Gauteng, South Africa 3@1 Campus Square Melville Full time

    ResponsibilitiesCoordinates the entire printing process, from design to finished product.- Project Planning: Collaborating with clients, design teams, and stakeholders to understand project requirements, objectives, and specifications. Developing comprehensive production plans, timelines, and budgets.- Resource Management: Coordinating and allocating...


  • Johannesburg, Gauteng, South Africa Inoxico Full time

    SEEKING:Customer Support Agent**FOR: Full-Time PositionREMUNERATION:Competitive SalaryABOUT US:Trade Shield is a fast-growing tech start-up that harnesses the power of AI to provide our clients with powerful insights into the credit they extend to businesses. Trade credit drives business in global markets and Trade Shield aims to be the leading decision...


  • Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo provide...


  • Johannesburg, Gauteng, South Africa To The Point Recruitment Full time

    3 Years of experience inclusive of the following:Capturing invoices Vetting invoices and allocating to matter to the General Ledger & cost centre Vetting new vendor documents to upload to vendor databasa Sending out vendor invoices for authorisation Qualifications: National Senior Certificate Grade 12: National Diploma in Finance ( would be an...


  • Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 3 Create effective partnerships with chosen vendors. Ensure the effective operations of Vendor output. Drive communication between vendors and line manager. Ensure that the targets are achieved by your vendors. Qualifications Completed MatricAny collections and...


  • Johannesburg, Gauteng, South Africa ADvTECH Support Office Full time

    Overall Purpose of the Job:Responsible for processing of invoices and issuing of payments.To perform accounting and clerical tasks related to the efficient maintenance and processing of accounts payable transactions.Education:Minimum:Grade 12.Knowledge of general accounting procedures and software.Proficient in data entry and management.Strong excel...


  • Johannesburg, Gauteng, South Africa Afrizan People Intelligence Full time

    Job Overview:The Cash Management Administrator will be responsible for providing the organization with the reconciliation and analysis of vendor related bank accounts. Investigate and action rejected and unpaid payments Ensure bank reconciliation open items are not older than 30 days Resolve bank reconciliation and payments exceptions Investigate residual...


  • Johannesburg, Gauteng, South Africa TotalEnergies Full time

    PaysAfrique du SudLieuSouth AfricaLieu de travailJOHANNESBURG(ZAF)Société employeurTotalEnergies Marketing South Africa (Pty) LtdDomaineFinanceType de contratCDIExpérienceMinimum 3 ansThorough understanding of oil industryThorough understanding of the Source to Pay and AP processesTechnical skills required: Vendor reconciliation knowledge, SAP knowledge...

  • Mgr,facilities

    2 weeks ago


    Johannesburg, Gauteng, South Africa The Church of Jesus Christ of Latter-day Saints Full time

    Prepare and implement operations & maintenance annual plan Scope building renovation projects with the assistance of project Manager Regularly inspect facilities to ensure compliance to approved standards Manages resources including staff, contractors, and vendors to execute the annual plan Secures contractors and vendors and ensures that work and services...


  • Johannesburg, Gauteng, South Africa Progessive International Full time

    Qualifications: Bachelor's Degree. Three (3) years of purchasing experience. Knowledge of sources of supply, markets and price trends, and the various grades and qualities of a wide variety of materials, supplies, and equipment. Knowledge of purchasing rules, regulations, methods, forms purchase orders and accounts payable processes. Ability to research and...


  • Johannesburg, Gauteng, South Africa Tower Group Full time

    Looking for an Operations & Maintenance Performance Manager in Bryanston for a Fixed Term Contract Role (6 months). Your main task would be to oversee maintenance and upgrades of Network Infrastructure ensuring specifications, building and civil standards, and budgets are followed diligently.Requirements:Relevant Electrical and/or Mechanical and/or...


  • Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Baker Street 30 Create effective and sustainable partnerships with strategic vendors. Build, maintain and enhance effective relationships across selected service providers, with a focus on achieving tactical and strategic business outcomes. Ensure that the contracted services are...

  • Creditors Supervisor

    2 weeks ago


    Johannesburg, Gauteng, South Africa RTT Full time

    The Role Job Purpose**:RTT Logistics is seeking a highly organized and detail-oriented individual to join our finance team as a Creditors Supervisor. The Creditors Supervisor will be responsible for overseeing the accounts payable process, managing vendor relationships, and ensuring timely and accurate payments to creditors. This role requires strong...

  • Service Delivery

    2 weeks ago


    Johannesburg, Gauteng, South Africa SET Recruitment Consultants Full time

    Service Delivery Specialist - PowerLeading Telecoms firm seeks analytical indiv for their Power business. Pivotal role to conduct cost and trend analysis. Compile accurate and regular reports for Mgt. Keep track of Power Assets plus various important financial administrative functions.Main Responsibilities. Key role to do Cost analysis. Assess if there are...

  • Parts Administrator

    4 weeks ago


    Johannesburg, Gauteng, South Africa Career Staffing Solutions Full time

    Coordinate purchasing with vendors; Process and Maintain daily Dealer orders; Inventory management; Supervise the parts inventory area; Perform and maintain Cycle counts; Receiving of incoming orders; Proper allocation of received items; Update...Relevant tertiary qualification with matric;3 years experience in procurement of spare parts in the automotive...