Vehicle Bookings Clerk

2 weeks ago


Cape Town, Western Cape, South Africa SydSen Recruit Full time
Western Cape, Cape Town Region

Bookings Clerk - Cape Town - Southern Suburbs

A well-established automotive dealership in

the Southern Suburbs of Cap Town is looking for a

Vehicle Bookings Clerk

Responsibilities:

  • Receiving, greeting and assisting customers
  • Loading workshop hours
  • Making and receiving of service reception phone calls
  • Booking in customers vehicles for services & repairs
  • Giving clients the appointment dates
  • Opening and creating the job cards
  • Writing all the services/repairs requirements on job cards as per client's requirements
  • Printing out service history, service check list, vehicle status report, quality check list for the client's vehicle and attaching them to the job cards
  • Updating the customers details where necessary
  • Send out smses to clients a day before to remind them for their appointments
  • Giving feedback to customers regarding delays in vehicle repairs etc.
  • Assist with customer queries

Desired Experience & Qualification

  • Working experience as a Bookings Clerk in the Automotive Industry is preferred
  • Must have Grade 12 / Matric
- _Ability to handle pressure in a fast paced working environment is essential_

  • Willing to work overtime if necessary

Skills and Personal Attributes

  • Basic technical understanding (essential)
  • Must have excellent verbal and written communication skills
  • Attention to detail
  • Excellent customer interaction skills
  • Diplomacy / resilience / dealing with pressure
  • Problem resolution / decisionmaking
  • Ability to work effectively in a team

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  • For more information please contact:
  • Caitlyn Waters


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