Restaurant Supervisor

2 weeks ago


Cape Town, Western Cape, South Africa Victoria & Alfred Hotel Full time

JOB TITLE Restaurant Supervisor

REPORTS TO Resident Manager

DUTIES & RESPONSIBILITES

  • Ensure that all company policies, procedures & SOPs are adhered to
  • Assist the Restaurant Manager in planning, directing & controlling the department & rostering of staff
  • Manages & lead the restaurant staff in the absence of the restaurant manager
  • Maintains excellent relationships with guests
  • Provide an efficient, courteous service to guests
  • Attend to guest complaints promptly & efficiently
  • Train & develop staff
  • Admin duties as required
  • Assist with weekly/monthly stocktake as required
  • Liaise with other departments to ensure smooth flow of information throughout the property as per operating standards
  • Supplies relevant information to other departments to assist them with planning & running their departments
  • Ensures that cash handling & banking procedures are strictly adhered to
  • Performs additional duties as requested by Management
  • Any other duties that may be required

CORE COMPETENCIES

  • Excellent communicator
  • Excellent command of English both written & verbal
  • Attention to detail
  • Customer service
  • Able to plan, prioritise & work well under pressure
  • Good knowledge of Food & Bev
  • Good team player
  • Ability to motivate staff
  • Act in good faith & in the best interest of the Company at all times
  • Ability to work independently


Excellent computer skills
  • Word, Excel, Opera

Job Types:
Full-time, Permanent

Ability to commute/relocate:

  • Cape Town,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

Experience:

  • Restaurant management: 1 year (preferred)


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