Supervisor

2 weeks ago

Cape Town, Western Cape, South Africa Kerzner International Resorts Full time
Supervisor
(6912)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life.

With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.


Set in the vibrant heart of Cape Town's waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences.

The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations.

Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure.

This is not simply our job, it's our passion

Job Summary

To assist in overall restaurant operations management in promoting and ensuring total guest's satisfaction with high standard of service and maximize potential revenue through exceeding guests' expectations and hospitality. To promote and ensure a strong team environment in ensuring colleague motivation and satisfaction in delivering their duties promptly and courteously. As well as the supervision of duties and responsibilities of colleagues and set SOP for the outlet

Key Duties and Responsibilities

  • Maintain complete knowledge of:
  • All liquor brands, beers and nonalcoholic selections available in the outlet
  • The particular characteristics and description of every wine / champagne by glass and most major wine on the wine list, as well as the focal concept eg: cocktails of Vista Bar and the Afternoon Tea offerings inclusive of all teas available
  • Designated glassware and garnishes for wines and beverages
  • All menu items, preparation method / time, ingredients, sauces, portion sizes, garnishes, presentation and prices.
  • Daily reservation updates and V.I.P. list.
  • Scheduled inhouse group activities, locations and times.
  • Correct maintenance and use of equipment.
  • All department policies/services procedures.
  • To maintain the restaurant profits through increased revenue and minimizing of costs.
  • To be responsible of restaurant asset management.
  • To be a passionate supervisor and always have a "Can Do Attitude" and practice "open door" policy to all colleagues.
  • To initiate guest interaction through seeking and soliciting feedback from guests.
  • To accurately forecast business demands on weekly basis to ensure efficient staffing, food and general supplies ordering.
  • Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
  • Check storage areas for proper supplies, organization and cleanliness. Instruct designated personnel to rectify and cleanliness. Organization deficiencies.
  • Follow and maintain established par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
  • Constantly review on daily specials and top sales items; update briefing board throughout shift. Ensure that colleagues are aware of such.
  • Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the shift to meet the business demands. Coordinate breaks for colleague.
  • Ensure that colleague reports to work as scheduled. Document any late or absent colleagues.
  • Assign work and side duties to colleague in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations, which compromise the restaurant standard and delegate these tasks.
  • Conduct preshift meeting with colleague and review all information pertinent to the day's business.
  • Inspect grooming and attire of colleague; rectify any deficiencies.
  • Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
  • Constantly monitor colleague performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards, rectify any deficiencies with respective personnel, provide supervision, coaching and counseling when needed.
  • Inspect table setups; check for cleanliness, neatness and agreement with guest's order and departmental standards; rectify deficiencies with respective personnel.
  • Check the status of all orders and ensure that they are delivered within designated timelines.
  • Assist and guide colleague with thei

  • Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Tower Group Full time

    Supervisor in the Fast Food IndustryAre you passionate about delivering excellent customer service? Do you thrive in a fast-paced environment? We are seeking a motivated and experienced Supervisor in Cape Town.As a Supervisor, you will work closely with the management team to ensure the smooth operation of our fast-food restaurant. Your responsibilities will...

  • Workshop Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa SGS Full time

    Company Description We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.**SGS South Africa is...

  • Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Isilumko Staffing Full time

    URGENT:Supervisor (Willowbridge)Our client in the retail industry is currently seeking bright, bubbly, and energetic permanent staff to join their team.Requirements (Non-negotiable):MatricClear criminal recordMust be hardworking, punctual, friendly and maintain professionalismMust have Supervisor experience in the retail industry, preferably the Homeware...

  • Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full time

    Supervisor Position in Long BeachAre you looking for an exciting opportunity in the retail sector? Our client, a leading retail company, is in search of enthusiastic individuals to be part of their dynamic team in Long Beach.Minimum Requirements:High school diploma (Matric)Clean criminal recordDemonstrated qualities: hardworking, punctual, friendly, and...

  • Restaurant Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways...

  • Housekeeping Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    We are looking to hire an experienced housekeeping supervisor to oversee all duties performed by our housekeeping staff. The housekeeping supervisor's responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or...

  • Kitchen Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Seasoned Recruitment Full time

    Kitchen Supervisor needed with 2 years experience.you will work closely with the kitchen manager.Previous experience will be a advantage.The Kitchen Supervisor oversees food production operations in the deli kitchen. They organizekitchen processes to maintain high quality, safety, efficiency, and profitability. They train andmanage the kitchen team in a...

  • Warehouse Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa MPRTC Full time

    Our client, a leading chemical manufacturing company, is seeking a talented and experienced Warehouse Supervisor to join their team in Parow Industrial.As the Warehouse Supervisor, you will be responsible for overseeing all aspects of warehouse operations, including inventory management, logistics, and staff supervision. You will work closely with...

  • AP Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Communicate Recruitment Full time

    Job Description (Including but not limited to):I specialize in finding people employment in the finance industry exclusively. If you have experience as a supervisor or a team leader in the creditors department, please share your profile. We generally have a broad range of clients ranging from almost every industry including hospitality, FMCG, manufacturing,...

  • Audit Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Global Talent Solutions Full time

    AUDIT SUPERVISORCape Town CBDMedium sized Audit firm is looking for an Audit Supervisor to join their team. Completed SAICA articles in a midtier / big audit firm environment Currently in similar role with 2 years' experience as a senior or supervisor in an audit team Experience in the manufacturing, distribution, retail, property and financial services...

  • Bar Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    Bar SupervisorLuxury Hotel Industry - Western CapeCompetitive Salary PackageWe're currently recruiting for an exciting position as stand-alone Bar Supervisor for a luxury hotel property based in Cape Town.As Bar Supervisor you'll be assisting in daily bar operations, staff supervision & training, contributing towards bar promotions, menu planning &...

  • opertionals supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Pronto Labour Team Full time

    Junior Operational Supervisor (OPS) Experience in the FMCG/Manufacturing Industry is an AdvantagePosition: Junior Operational Supervisor (OPS)* Minimum 3-4 years of experience in Operations or as an Operational Supervisor Supervise the everyday working of department operating processes Maintain and provide efficient backup to the Supply department to ensure...

  • Warehouse Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa FROGG Recruitment Full time

    Warehouse Supervisor, Southern SuburbsWell established company is looking for a Warehouse Supervisor with 5+ years experience. Must have Manufacturing Industry Experience Must have Import and Export Experience Manage the receiving, shipping, handling, distribution, and storage of all freight, product, and supplies that come in and out of warehouses; Ensure...

  • opertionals supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Pronto Labour Team (Pty) Ltd Full time

    JUNIOR OPERATIONAL SUPERVISOR (OPS) - Please note that this is a junior positionAbout the Company: This company is seeking a Junior Operational Supervisor (OPS) in Cape Town, Western Cape FMCG/Manufacturing Industry experience will give you an advantage* Minimum 3-4 years of experience in Operations or as an Operational Supervisor Supervise the day-to-day...

  • Production Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Recruitment Matters Africa Full time

    Our client is looking for a production supervisor that has excellent multitasking abilities. The production supervisor is responsible for increasing productivity with innovative methods and motivating staff to perform better.Responsibilities Supervise production line operation in accordance with plant policies and procedures Responsible to meet shift...

  • Dispatch Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Recruitment Legends Full time

    DISPATCH SUPERVISORBelvilleSalary: R15000-R16000FMCG warehouse and wholesaler seeks a Dispatch Supervisor to be responsible for the efficient and safe scheduling/execution for the company's logistics and dispatch. Min Grade 12 (Matric), a qualification in business, management, logistics or a related field will be an advantage, 3 years' experience in a...

  • Marketing Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Syntech Recruitment Full time

    Syntech is a fast-growing technology distributor, and our goal is to improve lives through the innovative technology we bring to the market – from cutting-edge smart home technology to the latest innovative gaming gear, consumer electronics, and commercial solutions.We are looking for a full-time Marketing Supervisor to join our marketing team in Cape...

  • Sales Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Pepkor Speciality Full time

    An exciting and challenging opportunity has become available for a Sales Supervisor within Tekkie Town, Somerset West leading a team of staff. This role will report directly to the Store Manager of Tekkie Town. Our ideal candidate should be based in Somerset West(Western Cape), or surrounding towns.If you are looking for a Company that offers support,...

  • Warehouse Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa RPO Recruitment Full time

    RPO Recruitment, a Recruitment Specialist focused on providing the largest Corporates with unique recruitment solutions specifically tailored to their needs, is currently seeking a Warehouse Supervisor to join their client in the Chemical Manufacturing Industry's team. As a Warehouse Supervisor, you will be responsible for overseeing the daily operations of...

  • Maintenance Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Career Custodians Full time

    At The Bay Hotel, we believe that maintaining exceptional standards is the key to success in the hospitality industry. As a Maintenance Supervisor, you'll play a pivotal role in ensuring that our facilities are in top-notch condition, creating a safe and comfortable environment for both guests and staff. Join our dedicated team and be part of an organization...