Learning & Development Coordinator- Head Office

2 weeks ago

Cape Town, Western Cape, South Africa Cape Union Mart Full time

We are looking for an organised, detail-orientated and driven L&D Coordinator to join our Learning & Development team at our Cape Union Mart Head Office in Cape Town.

The core purpose of the position is to provide administrative support to the L&D team and various stakeholders.

Key Responsibilities include:

  • Running reports to communicate progress and project performance to the relevant internal stakeholders
  • Providing updates and support in the development of daily and weekly reports, dashboards and other communications
  • Contacting sites telephonically to get relevant project related information
  • Serving as a project librarian, keeping accurate records of project documentation
  • Invoice management: Loading suppliers and processing invoices
  • SETMIS Management: Managing the Cape Union Mart profile on the SETA online system
  • Updating relevant project reports where applicable
  • Collating worksheets and required project documentation
  • Communicating administrative delays to Project Leads
  • Providing daily accurate feedback and reports as required
  • Supplying relevant project documentation when and if required
  • Assisting in maintaining updated project schedule on a weekly basis
  • Assisting with external scheduling and communication
  • Administration of the Learner Management system for blended learning
  • Acting as the primary liaison for learner queries
  • Support, participate, execute and deliver on adhoc duties and responsibilities
  • Drive continuous improvement and selfdevelopment

Qualifications and Experience Required

  • A matric certificate and a NQF level 5 (Higher Certificate) is required
  • A tertiary qualification would be advantageous
  • Experience in working with the SETA SETMIS system is vital
  • Proven knowledge and experience working with Microsoft Office is important (Outlook, Word, Excel and Powerpoint), especially working with Excel and Powerpoint
  • Understanding of B-BBEE scorecard requirements, specifically as it relates to Skills Development, is required

Competencies and Traits

  • Computer Literate, Office 365 Package
  • Excel, Word, PowerPoint, Teams
  • Good communication skills written and spoken
  • Reporting skills
  • Critical thinker with the initiative to problem solve
  • Ability to work under pressure, with mínimal supervision
  • Delivers tasks autonomously
  • Team player
  • Selfmotivated and confident
  • Excellent organizational and time management skills
  • Strong attention to detail and accuracy
  • Flexibility and adaptability to changing priorities and deadlines
  • Ability to handle multiple tasks and projects simultaneously
  • Process integrity in handling confidential and sensitive organizational information

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