Customer Support Team Trainer

Are you a skilled trainer based in Cape Town with experience in delivering UK and US culture and communication training? We're seeking professionals with prior training delivery experience in the BPO (Business Process Outsourcing) space. Training-the-Trainer (TTT) will be provided.Key Requirements: Comprehensive understanding of effective communication,...

Job Summary/OverviewThe Senior Trainer is responsible for planning, facilitating and managing the new hire/ cross and upskill training process for agents in training at TPSA. A Senior Trainer has the primary duties of managing the performance of trainers under their supervision. Senior Trainers can and will also train new hire classes themselves as...

Trainer, Learning & Development-03OT9Description:TrainerTTEC is seeking a seasoned Trainer to join our Customer Management Services teamEvery day, we interact with 3/5 million customers, providing support in in more than 80 countries and in 50 languages across social, mobile, digital, and face -to-face channels. The Learning and Development team prepares our...

Trainer, Learning & DevelopmentTrainerTTEC is seeking a seasoned Trainer to join our Customer Management Services teamEvery day, we interact with 3/5 million customers, providing support in in more than 80 countries and in 50 languages across social, mobile, digital, and face -to-face channels. The Learning and Development team prepares our associates for...

Duties & Responsibilities Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. Ensure all required systems are kept updated with details of the customer's...

Trainer, Learning & DevelopmentAt TTEC, we're all about the Human Experience. Elevated. As a Trainer in Cape Town, South Africa, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.What You'll be DoingDo you have a passion to train and guide others...

Trainer - NightsBringing smiles is what we do at TTEC... for you and the customer. As a Learning and Development Trainer working nights onsite in Cape Town, South Africa, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You'll be DoingDo...

As a Management Support Trainer, your role is pivotal in ensuring the smooth operation of restaurants within our brand. You'll be responsible for training and supporting Managers across various locations.Here are the key aspects of this role:Training and Education:Conduct training sessions for restaurant managers and staff, focusing on day-to-day...

A gym based in Hout Bay is looking for a energetic Personal Trainer who is passionate about fitness and sport to join their dynamic teamRequirements: Matric Diploma in Sport Science or Personal Trainer qualifications Excellent punctuality and time management skills

Housekeeping TrainerCreating an engaging work environment for Colleagues of Western Province Caterers is as important as turning moments into memories for our residences. Your leadership skills and the values you model as Housekeeping Trainer will inspire your team - not only to ensure an exceptional in-room client experience, but also to grow their careers...

Back of House and Kitchen TrainerAre you a passionate culinary professional with exceptional training and leadership skills? Join the team at Café Javas as a Back of House and Kitchen Trainer in Kampala, Uganda/Nairobi KenyaAbout Us:Café Javas is a leading brand in East Africa committed to delivering high-quality food to our loyal customers. With a...

Position Overview:The Real Estate Educator plays a key role in providing training and support for all property practitioner and staff. One of the main aims of the trainer is to evaluate and assess the training needs and create a training schedule. As the Real Estate environment has evolved and training has become essential it is the trainers' responsibility...

The Coffee Importers and Roasters Organisation (CIRO) is a true coffee emporium. As the preferred one-stop solution, CIRO offers expert services in sourcing, roasting, blending, packaging, training, equipment, technical support, national and international distribution and market trend analysis. As the largest manufacturer of pure coffee in South Africa, it...

The technical trainer is responsible for creating and delivery a high quality training experience, developing material and executing assessments for new employees on customer service, online trading market basics, Banxso's trading platform, call handling, call flow, sales, pitch and closing strategies ensuring that all participants understand the...

At TTEC, we're all about the Human Experience. Elevated. As a Trainer in Cape Town, South Africa you'll be a part of planning, facilitating and managing the new hire training process for associates in training at TTEC, to include both client and TTEC required training courses while you also #ExperienceTTEC, an award-winning employment experience and company...

Our client is looking for a Helpdesk Trainer to join their fast-paced and dynamic team based in Cape Town.Duties And Responsibilities Support management with company induction for new employees. Coach and support all new contact centre staff. Provide feedback and quality call monitoring sessions. Make amendments to the training modules.Qualifications and...

We are looking for a Sales Trainer to design and deliver educational programs for our sales teams.Sales Trainer responsibilities include conducting skills gap analyses, preparing learning material and evaluating results after each training session. For this role, you will work closely with our salespeople to identify challenges they face on-the-job and...

An experienced trainer is required to deliver training in line with the company and client objectives. To learn and continuously improve the content and delivery styles required to train new trainees and develop the existing agent capabilities. Can confidently deliver required courses with exceptional product and skills knowledge.Duties & Responsibilities...

TeleSales Trainer Job Responsibilities:Maximizes sales representative effectiveness by determining and solving training needs whilst growing our site in Cape Town by attracting and onboarding new BPO clients.TeleSales Trainer Job Duties: Prepares new sales representatives by conducting orientation to sales process; developing individual coaching plans;...

We are currently seeking a Personal Trainer to join our team in BahrainApplication Question(s): Are you willing to relocate to Bahrain? Are you willing to finish the 2 year contact?