Service Desk Consultant/it Helpdesk

You will be required to complete a general technical test pinpoint your skill level.Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual...

You will be required to complete a general technical test pinpoint your skill level.Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual...

Listing reference: 016709Listing status: Online-Position summaryIndustry:Wholesale & Retail Trade- Job category:Office SupportLocation:Cape Town- Contract:PermanentEE position:YesIntroduction An exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The role will be based in Woodstock, Cape Town and will report to the...

Role Objective: Efficient and effective logging and allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to and closed.Qualifications Required:Grade 12 A+ N+ or HigherPreferred Qualifications:ITIL v3 or ITIL 4 and QAExperience required: 12 Years' experience in an IT service desk environment 12 Years'...

PURPOSE OF ROLEThe Facilities Helpdesk Coordinator's core function is to ensure efficient and effective day-to-day helpdesk management and administrative service to all clients and employees of Lesedi Power Generation, other stakeholders.Manage and maintain the facilities helpdesk management system, responsible for updated reports to FAM, and allocate work...

Our client is looking for experienced Service Desk Consultants to support their storesThey are looking for individuals who are customer centric with integrity and excellent attention to detail. This position will be based at their Head Office in Cape Town.***Key Responsibilities Provide firstline technical support. Ensure calls are resolved within SLA....

We Go Places How about you?Immediate Superior: HR Helpdesk Team LeaderLocation: Western CapeFunction: Shared ServicesType of Contract: PermanentReference Number: 97533Closing Date: 27/11/2023KEY RESPONSIBILITIES Operating at optimum performance levels, ensuring that an effective and efficient service is provided to internal clients enquiring through the...

Position Summary:We are seeking a highly motivated Helpdesk Technician to support our Infrastructure and Service desk in Atlanta. The purpose of the Infrastructure Support Engineer role is to provide technical expertise to support the service desk and maintain infrastructure for the organization in the EMEA offices. This is an internal customer-facing role...

Position Summary:We are seeking a highly motivated Helpdesk Technician to support our Infrastructure and Service desk in Atlanta. The purpose of the Infrastructure Support Engineer role is to provide technical expertise to support the service desk and maintain infrastructure for the organization in the EMEA offices. This is an internal customer-facing role...

Overview:Providing 2nd level German English speaking telephone support to external and internal clients in connection with personal computers or networks, or network devices within the set expected service levels and in a quality beyond the expectations of the client.To be a successful Service Desk Agent, the individual must be customer and service oriented,...

HELPDESK TECHNICIAN JOB DESCRITPION: The Helpdesk technician is the first contact with the user, in charge of diagnosing and providing technical assistance for computer systems, software, and hardware. Help Desk technician responsibilities also include supporting application integrations and diagnosing common user issues. EXCLUDING MANDATORY REQUIREMENTS At...

Our client is looking for a Service Desk Technicians. To provide a focal point for customers, receive and responds to any inquiries or requests for technical assistance from customers. Providing possible solutions, assigning support actions to other departments where needed.Responsibilities: Customer Service Remain courteous, tactful, honest, and...

Assist customers with 1st line support on various technologies to resolve as many incidents as possible. Monitor and distribute incident calls when first contact resolution could not be reached. Contact 3rd party suppliers to log support calls, get updates on open support calls, etc. Keep the customers updated on the progress of their incident (make them...

Join South Africa's leading fashion retailer with over 700 stores, renowned aspirational brands and world class systems and become part of the winning team. If fashion retail excites you, along with a fast paced and innovative environment, then this position may well be for you. We are looking for an energetic, customer focused and result oriented Stores...

Looking for a job that will let you flex your Dutch language skills while helping people with their IT issues? Look no further One of the world's largest IT firms is seeking a talented Dutch speaking Service Desk Agent to join their team in Cape Town, South Africa. If you're ready to put your language skills to work and join a dynamic team of IT...

Looking for a job that will let you flex your German language skills while helping people with their IT issues? Look no further One of the world's largest IT firms is seeking a talented German speaking Service Desk Agent to join their team in Cape Town, South Africa. If you're ready to put your language skills to work and join a dynamic team of IT...

HELPDESK TECHNICIAN JOB DESCRITPION:The Helpdesk technician is the first contact with the user, in charge of diagnosing and providing technical assistance for computer systems, software, and hardware. Help Desk technician responsibilities also include supporting application integrations and diagnosing common user issues. EXCLUDING MANDATORY REQUIREMENTSAt...

We Want You:You Bring: Diploma or Degree in Computer Systems (advantageous). At least 3 years' experience in supervising or team lead within a service desk/help desk environment, infrastructure remote support. Microsoft Technology Associate (MTA) or Microsoft Technology Associate (MCSA) (advantageous). Microsoft Systems Engineer (MCSE) (advantageous)....

BackgroundDudobi, an established UK-based managed service provider is looking to grow its local South African team. Established in 2000, the company designs, builds, and manages secure cloud-based solutions for its B2B clients in Europe and Africa.From cloud infrastructure to VoIP, Microsoft 365, co-managed services, desktop support, cloud security,...

Multidisciplinary role incorporating various tasks and duties related to Office Administration, Helpdesk (processing work orders on Forcelink) and Reception (receiving of clients guests, answering telephone calls for switchboard).PRIMARY DUTIESMaintain administrative servicesAssist with basic HR functions, liaising directly with HR department at Head...