National Account Manager – FMCG Cape Town Head Office

1 week ago


Cape Town, Western Cape, South Africa Service Solutions Full time

National Account Manager FMCG Cape Town Head Office

Our client is in the FMCG industry and is seeking a professional to join their dynamic team. The ideal candidate must have current experience in FMCG, dealing with major retailers such as PnP, Checkers, Dischem, among others.

As a National Account Manager, you will be responsible for developing and nurturing strong relationships with key accounts. Your role will involve supporting regional sales managers to drive sales growth and enhance profitability.

Key Responsibilities:

  • Highly organized and skilled in analyzing performance metrics
  • Effective negotiation skills and the ability to cultivate relationships with customers
  • Facilitate clear communication with customers to establish long-term partnerships and achieve business objectives
  • Establish and monitor targets for key account managers
  • Engage with key customers to identify and address specific needs
  • Play a vital role in new business presentations and oversee the successful onboarding of new clients
  • Serve as the link between customers and internal teams to ensure client needs are fulfilled
  • Identify and attract potential strategic customers
  • Ensure brand coherence across all interactions
  • Lead contract negotiations
  • Analyze sales data and trends to drive insights
  • Maintain high levels of customer satisfaction in line with company standards
  • Collaborate with Sales and Marketing departments to devise and execute strategies for new products
  • Keep abreast of internal and external developments and propose innovative approaches to boost sales
  • Manage or contribute to Cross-Functional Targets

Requirements:

  • BSc degree in Sales, Business Administration, or a related field
  • Demonstrated work experience (minimum 2-3 years) in key account management
  • Strong background in sales and customer service
  • Prior experience in negotiating trade terms, promotional frameworks, and national-level implementation is essential
  • Proven track record in negotiating and fulfilling client needs
  • Thorough understanding of sales performance metrics
  • Proficiency in MS Excel
  • Excellent analytical and organizational abilities
  • Outstanding communication skills
  • Capability to lead and inspire team members
  • Willingness to travel as required

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