Customer Services Agent

Job DescriptionPrimary Job Duties & ResponsibilitiesRole involves handling inbound calls from customers/agents to resolve queries on their accountsRole requires providing excellent customer service on queries related to processing insurance policy related transactions – new business, renewals, amendment, enquiries, etc. received from CustomersReview and...

They are currently seeking a Customer Service Agent to join their dynamic team in Blackheath, Capet Town.Job Overview:As a Customer Service Agent, you will be responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve any customer complaints. The ideal candidate will have...

URGENT:Customer Service AgentsPlease note that this is an entry level position.Must have customer service experience.We are seeking customer service agents for a Call Centre BPO located in Town. Basic + Medical and Pension benefits Permanent call centre opportunity Must be able to work rotational shifts for a USA campaign Transport after 7pm Nightshift...

Careerbox Cape Town is looking for customer service agents for an Australian campaign.Duties & Responsibilities Those who are successful in this role tend to enjoy interacting with customersand providing exceptional customer services. They have a good understanding of professional customer service and understand the need for insurance. Successful applicants...

Customer Service agent with minimum 1 year of experience in an international BPOoffice based in Cape Town CBDshift from 2 pm to 2 amneeds to be South African citizenno criminal recordno bad debtsmatric certificate

Our client has an opportunity available for a Customer Service Agent.Requirements:Ability to problem solve and perform analytical skills.Good communication skills.Passionate about customer service.Ability to think creatively and innovatively.MatricBasic numeracy advanced literacy skills.12 months of Call Centre Customer Service experience.Product knowledge...

Job Title:Operations & Customer Service AgentLocation: Cape Town (working from home)Contract: 3 months contractHours: Full time - 45 hours per weekShifts:Between 8am and 11pm (UK time) - Any 5 out of 7 days per weekSalary: R8,500 to R12,000 per monthEquipment: Laptop, screen and UPS suppliedShift is a rapidly growing marketplace disrupting the logistics...

Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides...

Role PurposeThe purpose of the Customer Service Agent role is to provide our customers with the best customer service experience. This role will answer questions, resolve any emerging problems, and provide product / service information with accuracy and efficiency to our customers as needed. The role is a critical part of company's frontline company support,...

We are searching for dedicated contact center agents that are real customer centric and looking to grow and develop within an organization.To succeed as a call center agent, you need to have a strong sense of resilience and be able to handle a high-pressured environment. Correctly manage time during contact without neglecting quality objectives (Doing the...

Minimum Qualifications and Experience: Matric At least 1 to 2 years' experience within a contact centre, of which admin experience would be beneficial. Continuous Improvement experience beneficial. Proven experience as an office administrator, office assistant or relevant role would be an advantage Outstanding communication and interpersonal abilities...

We are looking to appoint a Customer Service Agent in the Operations Department. You will report to the Warehouse Supervisor. You will fulfil the necessary requirements within the Department to meet the Company's objectives by providing administrative support to ensure the efficient operation of the Department and Office.KEY JOB FUNCTIONS: Accurately operate...

Company DescriptionWNS (Holdings) Limited (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Our client has an opportunity available for a Customer Service Centre AgentRequirements:Matric – essential3+ years in a Customer Service environment in a similar role with the ability, knowledge and skills in providing excellent customer service support – essential.Proficient in Microsoft Office 365 with a focus on applicable tools to execute areas of...

Our Customer Experience Department is in search of a culture fit Customer Service Agent to join our team and play a key operational role in supporting our customers and various business stakeholders to achieve business objectives.The role will require the incumbent to work effectively across multiple teams, including some external partners, to proactively...

Our client offering Courier services is looking for Customer Service Agents to join their Team located near Cape Town airport. Someone who is customer focus and experience with customer services within Logistics and Supply chain.Requirements: Customer Services experience Excellent communication skills Customer focused & sales orientated Peoples' person...

We are looking to appoint a Client Service Agent in the Operations Department. You will report to the Warehouse Supervisor. You will fulfil the necessary requirements within the Department to meet the Company's objectives by providing administrative support to ensure the efficient operation of the Department and Office.KEY JOB FUNCTIONS: Accurately operate...

Jnr Customer Service Agent (JB4213)Cape TownMarket RelatedAddress customer inquiries, concerns, and complaints promptly and professionally.Assist customers with product information, troubleshooting, and issue resolution.Collaborate with other team members to ensure seamless customer experiences.Maintain accurate records of customer interactions and...

Primary Role - BASED IN CENTURY CITY The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract &...

Primary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries.MUST...