Healthcare Administrator Cape Town

2 weeks ago


Johannesburg, Gauteng, South Africa The Recruitment Council Full time

Job Purpose:
The position is a combination of administration support, data capture, query resolution processes, client liaison and general office support.

Responsibilities:

  • Generate and follow up iComply documentation and update CRM
  • Capturing of:
  • Monthly billing statements
  • Suspensions and reinstatements (including SMS communication to members)
  • Gap claim requirements were not submitted by the company
  • Weekly checking of the Discovery website on addition of dependant requirements
  • Assist Support Centre Consultants where and when required
  • Backup for Support and Admin Centre staff
  • Resolve complex medical aid claims
  • Follow up and investigate returned postal and other communication and update database accordingly
  • Attend to specific client servicing needs
  • Assist with special Client and Practice related projects, where required
  • Assist with Wellness Days where required
  • Perform any other additional duties or responsibilities, which reasonably fall within the ambit of the job description, or in accordance with operational requirements of the business

Minimum requirements:

  • Grade 12 / NQF4 qualification
  • 2 years relevant healthcare work experience within the financial services industry
  • Proficient in both spoken and written English and at least one other of the official South African languages
  • Computer literacy (MS Office)

Competencies required:

  • Client centricity
  • Communication skills
  • Attention to detail
  • Team player


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