Healthcare Consultant

2 weeks ago

Johannesburg, Gauteng, South Africa Aon Full time

Healthcare Consultant

Do you have extensive experience in healthcare and a successful track record as a consultant? Keep reading.

Aon South Africa is looking for a Healthcare Consultant to join our Employee Benefits team, based at our Head Office in Sandton.

The Healthcare Consultant's role involves managing, serving, and retaining a client portfolio by applying company policies and procedures to carry out various technical and professional activities. Serving as the primary point of contact for clients, the Healthcare Consultant plays a crucial role in the client life cycle.

Aon focuses on making informed decisions to safeguard and enhance people's lives globally.

At Aon, we come together as a unified, diverse team built on trust, dedicated to supporting our colleagues and clients to achieve success.

What to expect in a typical day:

  • Acting as the main contact for clients.
  • Ensuring client retention and growth of the client portfolio.
  • Managing the signing and maintenance of service level agreements and appointment letters.
  • Developing and conducting healthcare-related educational programs and training.
  • Keeping client portfolio administrative and regulatory matters up-to-date.
  • Providing relevant reports and information to internal and external stakeholders.
  • Handling queries, applications, disputes, and client information needs.
  • Ensuring compliance with all regulatory standards.
  • Conducting benefit and cost comparisons and making subsidy recommendations.
  • Staying informed about industry and legislative changes and discussing their impact on employers and employees.
  • Supporting junior colleagues as needed.
  • Engaging in business development efforts at Aon South Africa.

What sets this opportunity apart:

In this role, you'll have the chance to work with a notable client portfolio and engage with senior executives. You'll also receive support and collaborate with our extensive internal network of strategic leaders, brokers, and client service teams.

Skills and experience that drive success:

Qualifications:

  • A recognized matric qualification.
  • An NQF 5 or equivalent qualification in healthcare/healthcare administration.
  • A relevant bachelor's degree from a reputable institution.
  • Registration as a representative with the necessary regulatory bodies.
  • Accreditation with specific medical schemes and health products.

Knowledge:

  • Proficiency in relevant technical/professional principles and practices.
  • Ability to analyze and present medical scheme data objectively to clients.
  • Contribution to client wellness strategy and thorough policy knowledge.

Skills and Attributes:

  • Strong analytical, teamwork, communication, persuasion, and interpersonal skills.
  • Computer proficiency in Excel and Word.

Experience:

  • 3-5 years' experience in a similar role.
  • Extensive healthcare background and proven consulting success.

Support for our team members:

Aside from our benefits package, we promote a diverse workforce and offer a supportive, inclusive environment that prioritizes your well-being and work/life balance. You'll also have two annual "Global Wellbeing Days" to focus on yourself. Our flexible working solutions extend beyond physical locations because we believe in Smart Working.

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