Banquetting Co-ordinator
2 weeks ago
Banquetting Co Ordinator for this Destination Hotel on the Atlantic Seaboard
To support the food and beverage team by managing and coordinating the outlet reservations and affiliated administrative
tasks.
EMPLOYEE
VALUE
PROPOSITION**:
basis as part of a highly effective team; whilst operating within clearly defined standards and expectations; where your
specialist banqueting coordination expertise can be recognised. Reporting to the Groups and Events management where your actions and input will directly affect department profitibility
MINIMUM
EXPERIENCE AND
QUALIFICATION
REQUIRED**:
Grade 12
2 years food and beverage experience event coordination experience in a high end 5 STAR environment
Computer literate with working knowledge of Microsoft Office Outlook, Opera, Micros, Word and Excel
Highly presentable
Excellent command of the English language with solid verbal and written communication skills
Able to work flexible hours including weekends and public holidays
ADVANTAGEOUS EXPERIENCE AND QUALIFICATION DESIRED:
Hospitality Diploma
Restaurant hosting or floor management experience
KEY PERFORMANCE OBJECTIVES:
Representing company policy in all daily interactions with clients and staff, strong attention to detail and to concise and consistent work performance
Creatively seeking opportunities to surprise and delight our guests by actively listening to them and building positive relationships and emotional connections
Working together with your manager and team to be as effective and productive as possible by accepting
Constructive feedback and embracing all training and development opportunities made available to you
Work alongside the F&B revenue and reservations team to maximising revenue generating opportunities,
Whilst enhancing the guest service experience, in accordance with company Standards
Coordinating and handling private functions and events within food and beverage outlets and conference
rooms.
Coordinating and handling all special occasion enquiries and bookings; e.g. Valentine's Day; Mothers'
Day etc.
Assist with printing and preparing function sheets, floor plans and event stationery, including menus.
Supporting and assisting the promotion of the various Food and Beverage outlets.
Tracking and reconciling food and beverage covers and average spends.
Coordinating all food and beverage related guest special requests
Capturing all guest data relating to guest details and comments - profiles
Do site inspection with agents
Assist with restaurant reservations when necessary
Report on business on the books and prepare weekly revenue report for the events and conferences
Ensure that all menus and beverage lists that are sent to clients are price checked regularly
**Ensure that all events advertised on the website are current and correct
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