Housekeeping Manager- Cape Town

2 weeks ago


Cape Town, Western Cape, South Africa HotelJobs Full time
**Hospitality and Outdoor

  • New Vacancy
- **Housekeeping Manager

Hotel

  • Cape Town

Requirements:

  • Matric Certificate & Relevant tertiary diploma
  • At least ten years' experience in the hospitality industry
  • At least five years' experience as a housekeeping manager
  • The ability to convey clear instructions to colleagues while being mindful of tight operational deadlines.
  • Ability to focus intently on ensuring consistent highquality personalised service
  • Fluent English speaker
  • Competent working knowledge of Word and Excel, Outlook and other Hotel Management Systems
  • Efficient time management skills
  • Keen attention to detail with excellent followthrough capabilities
  • Diplomatic and able to deal with people at all levels with confidence and ease, friendly and welcoming disposition.
  • Able to remain calm and maintain professional outlook, even when under pressure.
  • Drivers licence with own car essential

Key Performance Areas & Main Duties:

  • Implement and monitor policies, processes and standards to ensure an effective high
- quality housekeeping service is provided to guests and the operations team.

  • Scheduling staff, delegating duties and managing outputs of the housekeeping team
  • Implement and monitor processes to understand the department's needs and expectations of guests, and report on same
  • Provide direction, oversight and guidance to the housekeeping team.
  • Ensure housekeeping department implements all relevant security and health and safety policies, processes and procedures.
  • Ensure the housekeeping team provides impeccable service to guests consistently.
  • Ensure the development of a housekeeping team that pays attention to detail, takes initiative, and works competently and confidently as one team
  • Ensure processes reflects a care for spaces, furniture, and equipment
  • Perform HR related administration and ensure that it is kept up to date and reporting submitted on time.

Examples of required HR duties:

  • KPI's
  • Appraisals
  • Payroll
  • Budgets

Package on offer

  • R per month
  • Travel Allowance

Starting Date:

ASAP

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