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German Speaking Client Service Advisor
4 months ago
Our Client is a dynamic, fast-growth customer management business that provides outsourced customer service for an array of blue-chip brands.
They are an innovative business with a growing reputation here in the UK for technical innovation and digital transformation. In 2020 they picked up two awards at the prestigious European Contact Centre Customer Service Awards. Gold for Best Outsourcing Partnership (Large) and silver for European Outsourced Contact Centre of the Year.Job Type:
On-site | Cape Town
Salary:
R R16 000 CTC per month
Start Date: 4th September th January 2024 (Contract)
Requirements:
Fluent in German (C1) and English
Completed Matric Qualification
South African Citizenship / ID / Permanent Residency
Responsibilities:
Brand ambassador for the client
Ensure customer service is provided at a high standard
Ensure that all customers can communicate with ease by acting quickly and consistently
Display your passion for service by always putting customers first
Make sure the customer is at the heart of every conversation
Achieve all personal KPIs
Take ownership and responsibility for personal development, learning and performance levels
Willingly undertake all necessary training provided by the Training Manager or client
- Black Pen Recruitment is the leading recruitment agency worldwide with headquarters based in Malta (Europe) and Cape Town (South Africa).
