Eb Sales Manager

2 weeks ago


Johannesburg, Gauteng, South Africa Nedbank Full time

Job Classification

  • Job Family
  • Project, Process and Product


Career Stream
  • Product


Leadership Pipeline
  • Manage of Managers
  • FAIS Affected
    Job Purpose
  • To manage product innovation (Development; Maintenance and Governance; Non-Interest Revenue (NIR)) in order to achieve Nedbank Financial Planning and Wealth Strategy

Responsibilities:

  • Build and maintain effective working relationships.
  • Build strong stakeholder relationships by providing advice on credit processes, policies, documentation and system enhancement.
  • Ensure clients' expectations are met to the required standards.
  • Audit staff performance in line with client and operational standards.
  • Ensure efficient work ethic and achievement of Business Unit strategies and goals.
  • Draft and present monthly business reports to stakeholders.
  • Compile and analyze reports from direct reports in accordance with findings, trend analysis and risk indicators.
  • Ensure team transformational targets are met during recruitment, retention and training process and using preferred suppliers.
  • Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
  • Develop and implement action plans to address issues raised in culture surveys.
  • Create a client service culture. Support implementation of business optimization improvement through team engagement.
  • Encourage team to generate innovative ideas and share knowledge.
  • Identify and drive development and implementation of solutions.
  • Conduct onthejob training, counselling and coaching.
  • Identify staff performance gaps from assessment evaluations and analyze performance data.
  • Adhere to the terms and conditions of employment.
  • Ensure service level agreements are achieved and maintained.
  • Maintain and update QA policies and procedures.
  • Enhance policies and procedures by reviewing and recommending submissions to the business.
  • Support decision making by gathering and analyzing information from different sources.

Job Responsibilities Continue

People Specification

  • Essential Qualifications
  • NQF Level
  • Matric / Grade 12 / National Senior Certificate
  • Advanced Diplomas/National 1st Degrees


Preferred Qualification
  • Postgraduate diploma or NQF level 7 qualification.
  • Essential Certifications
  • Preferred Certifications
  • Minimum Experience Level 5 years experience in product management.

Technical / Professional Knowledge

  • Communication Strategies
  • Diversity management
  • Employee training/development
  • Governance, Risk and Controls
  • Principles of project management
  • Relevant regulatory knowledge
  • Stakeholder management
  • Strategic planning
  • Management information and reporting principles, tools and mechanisms
  • Client Service Management


Behavioural Competencies
  • Customer Focus
  • Initiating Action
  • Innovation
  • Business Acumen
  • Continuous Improvement
  • Motivating the Sales Team
- **_Please contact the Nedbank Recruiting Team at _
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