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Technical Account Manager, Tam Books
2 weeks ago
- Experience communicating effectively with senior leadership
Key job responsibilities
The position will be responsible for the following:
- Deliver world class escalation support and own the operational relationship for our top publishers and sellers
- Route opportunities to improve the vendor experience to into the Voice of the Vendor program
- Influence content providers to prioritize Book selection and quality
- Develop and improve global Standard Operating Procedures, especially related to new process creation or transitioning to more cost effective teams
- Knowledge of internet fundamentals
- Knowledge of cloud computing concepts
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