Technical Account Manager
3 weeks ago
- Apr 17, 202
- Location
- Cape Town, South Africa
- Category
- Business
- Job Type
- Fulltime
- Salary Type
- Monthly Salary
- Salary
- R R Negotiable
Description:
Technical Account Manager (MSP, Pre-
sale, Project exp) - Remote, Cape Town**
R pm neg
International ICT Company with a global customer base, with teams based in Australia, the UK, and South Africa available to manage emerging issues and drive continual progress against project deliverables.
Offering smart, scalable, and secure cloud technology solutions, Managed Services and Strategic IT Consulting to facilitate seamless business transformations and continuous improvement in IT capability and service delivery, seeks a Technical Account Manager with MSP Exp; Presales and Project Management experience to work remotely, from anywhere in the Western Cape.
You will be responsible for Account Management, Pre-Sales, Solutions Design, Project Management and Customer SupportExperience required:
- IT Support
- Support Plans
- Cloud Services
- Cloud Migration
- Cyber Security
- Microsoft Azure
Microsoft 36
- IT Infrastructure Projects
- Strategic IT Consulting
- Cloud Cost Management
- IT Asset Management
- Security Plans
Responsibilities:
- Responsible for all technical issues during the presales process.
- Be the primary owner of the proposal preparation process and be the creator of the proposal.
- Be able to work with sales personnel and support the sales cycle with reference to technical topics.
- Make sure of a smooth handover to the postsales stage.
- Good support to the Project Manager in terms of delivery of solutions and enhancing customer satisfaction.
- Be able to handle multiaccounts.
- Delivery of solutions for mobile operators across the region with a focus on interconnect and roaming services.
- You will be taking live video calls with our prospects, customers, and partners. These calls include discovery and demo calls, onboarding calls, and customer review calls.
- You will be assigned key customer accounts, and you will address their questions, support questions, or feature requests in a timely and professional manner.
- You will be responsible for planning and overseeing all aspects of customer projects including budget management, resource allocation and technical oversight and act as a key interface with customer stakeholders ensuring adherence to the company's service level agreements.
You will create an agreed project delivery plan which defines outcomes, deliverables, timelines and responsibilities and manage customer stakeholder engagement to ensure expectations are aligned in terms of areas of responsibility.
- You will manage the project from customer acceptance to project completion, ensuring ongoing evaluation against budget, providing prompt and regular feedback to stakeholders and managing any issues and potential risks.
- You will have sound IT knowledge, ideally within infrastructure, excellent customer services skills and enjoy building relationships with internal and external stakeholders.
-
Technical Manager
3 weeks ago
Cape Town, Western Cape, South Africa Ukuzimanya Technical Services Full timeResponsibilities:Network Administration: Configure and maintain network infrastructure, ensuring optimal performance and reliability. Collaborate with the team to implement network security measures.System Administration: Assist in the management and maintenance of servers and systems. Troubleshoot and resolve hardware and software issues.Certification...
-
Technical Account Manager
3 weeks ago
Cape Town, Western Cape, South Africa Pollock and Associates Full timeTechnical Account Manager AutomotiveCape Town - Western Cape - South AfricaLooking for a dynamic and challenging role in the automotive industry? Look no further We are seeking a highly skilled Technical Account Manager to join the team and help our client provide top-notch service to their customers.Looking for a dynamic and challenging role in the...
-
Technical Account Manager
3 weeks ago
Cape Town, Western Cape, South Africa Project24 Full timeJob DescriptionAs a Technical Account Manager (TAM), your primary responsibility is to cultivate robust client relationships by providing technical guidance, support, and ensuring the seamless implementation and utilization of the company's products or services. Serving as the main point of contact for clients, you will act as a liaison between customers and...
-
Technical Account Manager
3 weeks ago
Cape Town, Western Cape, South Africa Helen Lucre Resourcing Pty Ltd Full timeLocation: Cape TownRemuneration: Market relatedHLR Reference #:HLR7627Environment:Our client who develops a global telematics platform with a channel partners network of customers in over 100 countries and across 5 continents has an urgent requirement for a Technical Account Manager. The Technical Account Manager plays an important role in delivering...
-
Technical Account Manager
3 weeks ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob DescriptionThe purpose of this role (Technical Account Manager) is to implement and improve IT systems, taking ownership of technical project management for clients, and to maintain the relationship between client IT and WNS Enterprise IT during implementation and for life of the contract.Tasks include but are not limited to:• IT Project Management...
-
Technical Accountant
3 weeks ago
Cape Town, Western Cape, South Africa Network Recruitment Full timeJob & Company Description: A global company is looking to grow there South African team. The team is looking for an experienced Technical Accountant to join the team. This successful company has been in existence for over 3 decades and if you are looking for a challenge and career growth, this is the company for you.The successful candidate will be...
-
Technical Accountant
3 weeks ago
Cape Town, Western Cape, South Africa Network Recruitment Full timeJob & Company Description: A global company is looking to grow their South African team. The team is looking for an experienced Technical Accountant to join them. This successful company has been in existence for over 3 decades and if you are looking for a challenge and career growth, this is the company for you. The successful candidate will be responsible...
-
Technical Accountant
3 weeks ago
Cape Town, Western Cape, South Africa Network Recruitment Full timeJob & Company Description:A global company is looking to grow their South African team. The team is looking for an experienced Technical Accountant to join them. This successful company has been in existence for over 3 decades and if you are looking for a challenge and career growth, this is the company for you.The successful candidate will be responsible...
-
Technical Account Manager
3 weeks ago
Cape Town, Western Cape, South Africa Project24 Full timeJoin us as a Technical Account Manager (TAM)! Your main role is to build strong client relationships, offer technical support, and ensure smooth product implementation. As the key point of contact for clients, you will bridge the gap between customers and internal technical teams, ensuring a cohesive experience.Client Relationship Management: Develop and...
-
Technical Account Manager
3 weeks ago
Cape Town, Western Cape, South Africa Wns Global Services Sa Full timeWNS (Holdings) Limited (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and...
-
Technical Account Manager
3 weeks ago
Cape Town, Western Cape, South Africa 3Dtracking Full timeWho are we?3Dtracking is a global telematics platform processing over 60 million tracking records daily, with a channel partners network of customers in over 100 countries and across 5 continents. 3Dtracking truly values the delivery of outstanding customer service and customer experience through constant innovation. 3Dtracking was started 17 years ago by a...
-
Technical Sales Representative
3 weeks ago
Cape Town, Western Cape, South Africa Farm Manager Sa Full timeMINIMUM REQUIREMENTS Minimum of 5 years of experience in a technical sales role, preferably in the agriculture or meteorology sector.A science or agricultural qualification, with credits preferably in Meteorology.Excellent interpersonal and communication skills, with the ability to build rapport with clients and colleagues.A proactive and results-driven...
-
Senior Technical Accountant
3 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeSend an email about this job to a friend or to yourself. Are you a CA(SA) passionate about the technical side of accounting? We are looking for a well-versed professional, to be the group technical point of contact, get involved with developing group policies and procedures, as well as have a strong focus on the analysis of and application of accounting...
-
Technical Account Manager
3 weeks ago
Cape Town, Western Cape, South Africa Datafin Full timeENVIRONMENT: Our client is a consulting firm based in Somerset West who specializes in leveraging MS365 business tools and implementing AI to revolutionize operations. Their focus is on delivering customized solutions to optimize operations and stimulate client growth. Currently, they are in search of Technical Account Managers (TAMs) and their teams, who...
-
Purchasing Manager
3 weeks ago
Cape Town, Western Cape, South Africa TE Technical Placements Full timeManufacturing company in Killarney Gardens requires the service of a Purchasing Manager / Creditors Manager to join their dynamic team.Your experience together with a relevant qualification will be as follows:Creditors Management: Ensure the efficient management of accounts payable processes, timely payment of invoices, and maintenance of supplier...
-
Procurement Manager
3 weeks ago
Cape Town, Western Cape, South Africa TE Technical Placements Full timeDISCLAIMERCreditors Management: Oversee the management of all accounts payable processes. Ensure accurate and timely payment of invoices, bills, and expenses. Maintain relationships with suppliers and negotiate credit terms. Resolve any discrepancies or issues with invoices or payments.Purchasing Management: Develop and implement procurement strategies to...
-
Senior Technical Accountant
3 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJob Title:Accounting Analyst Company:Providing financial solutions Preparation of accounting analyses for complex contracts and transactions Maintain accounting policies in compliance with FRS 102 Support dissemination and implementation of policies Maintain financial control policies Develop a training programme for technical accounting policies and...
-
Senior Technical Accountant
3 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timePreparation of Accounting analyses for complex contracts and transactionsMaintain accounting policies in compliance with FRS 102Support dissemination and implementation of policies Maintain financial control policiesDevelop a training programme for technical accounting policies and delivery of the trainingInvolved in key reporting cycles for month -end,...
-
Technical Account Specialist
3 weeks ago
Cape Town, Western Cape, South Africa NSC Global Full timeOverview:PLEASE NOTE THIS VACANCY IS ONLY OPEN TO INTERNAL EMPLOYEESEssential Functiono Act as the customer technical escalation point.o Take the lead during incidents of a complex technical natureo Act as the technical liaison with internal and external technical teamso Provide guidance and mentorship to the Operational Functions in order to drive a...
-
Technical Account Manager, Integration, 3p
3 weeks ago
Cape Town, Western Cape, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd Full timeUniversity degree in Engineering, Business Administration, Economics, or related quantitative field Experience in a support, operations, key account management, or other related role Oral and written communication skills Project Management skills (regular updates, Program flashes, audits, review meetings, process audits) Knowledge in SQL and advanced...