Operations and Production Manager

2 weeks ago


Cape Town, Western Cape, South Africa Little Zebra Books Full time
Little Zebra Books is growing and we are excited about the future. For
that reason, we are seeking a passionate and talented individual to join
our team as operations and production manager.

Title:
Operations and Production Manager

Reporting to:
Director

Location:
Muizenberg, Cape Town

Duration:
Full time from 1 September 2023

Days worked:
Monday - Friday

Hours worked:40 hrs per week

to the task of guiding Little Zebra Books' operations and production to
new heights. A background in publishing, education, or missions is a
plus. Excellent written communication in English is essential, and
familiarity with one or more South African languages and/or Portuguese
is also advantageous.

About the vacancy
Little Zebra Books offers this exciting position for a person to join our
passionate team as an Operations and Production Manager on a
full-time basis. This person will work closely with and support the
Director and the Little Zebra Books team on the operational aspects of
the organisation in Africa.

Little Zebra Books has its office in Muizenberg, South Africa. From this
base, we work with local printers to produce books which we ship
primarily within Mozambique and South Africa. Our team is small and
dedicated. At this time, we employ three staff members (two are
part-time), three full-time international volunteers, and one intern. Our
staff turnover is very low.

The person in this role will be responsible for organisation-wide
operations, including financial management, oversight of staff and office
management, HR policies, compliance, and production support. This is a
organisational strategy development, implementation, and monitoring
and evaluation with a focus on operational and finance opportunities
and risks.

Roles and Responsibilities:

General Management

  • Manage and improve existing systems to ensure effective and
efficient overall operations management

  • Supervise office staff, day to day operations, and purchasing
  • Assume role of office manager as necessary, including shop sales
  • Create and update operational Policies and Procedures as needed
  • Maintain fixed asset register and manage equipment updates
  • Manage Google Suite administration for the organisation, including
backups, passwords and permissions, and general troubleshooting

Human Resources

  • Manage and improve HR policies and procedures for the
organisation

  • Oversee HR contracts and records, leave schedules, time off,
advances and other employee issues and requests

  • Supervise performance appraisals for all staff twice yearly
  • Research and implement new policies for employee benefits as
directed by the governing board

Production management

  • Manage and improve systems for book production and fulfilment
  • Establish and maintain relationships with key printing and logistics
service providers to ensure smooth production

  • Create customer quotations and invoices, ensuring accuracy with
regard to cost of sales

  • Oversee shipping process
  • Maintain shipping log and database of current printing statistics
  • Focus on marketing and sales when production is quiet

Financial management and compliance

  • Create and manage budgets for general administration, office,
human resources, and production

  • Assist in preparation of annual organisational budget
  • Maintain statutory compliance for the Org including: DSD, SARS,
COIDA, PAYE, POPI, and provide staff training as needed

  • Manage and ensure proper use of designated funds
  • Monthly oversight of petty cash and office sales accounts
  • Manage payment portals to ensure efficient operation (SnapScan,
ABSA mobile, GivenGain) and implement new options as necessary

Qualifications and Requirements
Relevant Bachelor's degree or equivalent qualification in Finance,
Administration, HR, Social Sciences, etc.
At least 5 years overall management and leadership experience
In-depth knowledge and experience in developing and
implementing organisational change and practices
Knowledge of financial and grant management systems
Budget preparation and reporting experience

Skills, Abilities and Competencies
Strong management, administrative and organisational abilities
Proficiency within the Google Workspace—Drive, Sheets, Docs
Ability to demonstrate initiative, be flexible, meet deadlines and
work independently without supervision
Strong strategic thinking and planning skills
Proven ability to work with others as a team player
Excellent written and verbal communications skills in English

How to Apply:

Submit your CV and a supporting statement outlining your suitability for

the role to:
Tamlin Jethro

Education:

  • Bachelors (preferred)
Application Deadline: 2023/07/31

Expected Start Date: 2023/09/01

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