Service Desk Support/technician

Service Desk Technician :at DigiCertCape TownABOUT DIGICERTWe're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically...

Our client is looking for a Service Desk Technicians. To provide a focal point for customers, receive and responds to any inquiries or requests for technical assistance from customers. Providing possible solutions, assigning support actions to other departments where needed.Responsibilities: Customer Service Remain courteous, tactful, honest, and...

BeBee Professionals is looking for a Help Desk Technician to join our team in Cape Town.The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, or software. They will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.The ideal...

Join South Africa's leading fashion retailer with over 700 stores, renowned aspirational brands and world class systems and become part of the winning team. If fashion retail excites you, along with a fast paced and innovative environment, then this position may well be for you. We are looking for an energetic, customer focused and result oriented Stores...

We are seeking a motivated and technically skilled Junior Service Desk Technician to join our dynamic team. This role is ideal for someone with a foundational understanding of ICT concepts and a passion for technology. You will work alongside experienced professionals, gaining hands-on experience in a wide range of ICT services and support.Key...

Assist customers with 1st line support on various technologies to resolve as many incidents as possible. Monitor and distribute incident calls when first contact resolution could not be reached. Contact 3rd party suppliers to log support calls, get updates on open support calls, etc. Keep the customers updated on the progress of their incident (make them...

We are looking for a variety of positions within the IT spectrum L1 Desktop support Field Service Technician L2 Service Desk Engineer L2 Service Desk Network and Security Engineer.Each of these positions will be within the Microsoft Environment with experience and knowledge of Azure Fundamental's, Azure Administration.Knowledge of Fortigate and CCNA would be...

Cape Town (Airport Industria) Posted 3 hours ago1. PURPOSE OF THIS ROLEThe position works in close coordination with both the Service Desk Manager and System Administrators to devise, plan, implement and manage a comprehensive integrated solution.2. EDUCATION & EXPERIENCE B-Degree in Information Technology/Systems At least Microsoft MTA (Desktop roadmap)...

Purpose of the Job The purpose of the Coordinator: Group People Support Desk role is to attend to and resolve basic employee queries (submitted via telephonic or email) relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning for the Shoprite Group. The role is required to perform the...

About our client:Our client is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States.Their fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of products and...

Service Desk Agent required for a client site in Cape Town.Requirements is as follows Grade 12Diploma in ITMCSA/MCSE CertifiedMicrosoft Office 03652 years IT relevant experience in IT service desk, remote desktop and onsite support.Working on SLAs, logging of calls, password related calls and correct allocation of calls. This needs to be achieved in...

AVI LIMITED is home to many of South Africa's leading and best-loved brands Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio includes more than 50 brands.Our brands span a range of categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, out-of-home ranges,...

3years Assisting with writing, editing, and revising training manuals for new and updated software and hardware Providing technical assistance for questions and problems Diagnosing and identifying system errors and other issues Following up with customers to ensure full resolution of issues Requesting feedback and/or monitoring calls and other methods of...

AVI LIMITED is home to many of South Africa's leading and best-loved brands Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio includes more than 50 brands.Our brands span a range of categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, out-of-home ranges,...

Closing Date2023/03/1- Reference NumberSHO Job TitleService Desk Agent III Job TypePermanent Location CountrySouth Africa Location ProvinceWestern Cape Location Town or CityCape Town Purpose of the JobTo timeously and effectively respond to electronic IT user queries through the receipt and logging of incidents reported by users and the co-ordination of...

THE COMPANYTHE ROLEAn IT Support Specialist's role in Traderoot Africa is crucial to its operations. The IT service desk assist throughout the entire product lifecycle and ensures that all users receive help promptly. ICT Desk Support position must ensure that all technical aspects are functioning optimally. Technical hiccups can affect Traderoot Africa's...

Job Advert Summary:To assist the IT department by providing user administration support to all regional end users and office staff on desktop,cloud, and network account management as well as to administer the organization's help desk ticketing software and triageand assign tickets and advise customers of the consequent solution.Minimum Requirements:Job...

SERVICE DESK / CALL CENTRE INDUSTRYCAPE TOWNPurpose: The purpose of this role is fulfilling the administrative & quality-assurance tasks associated with Service Desk operations.Minimum requirements:Matric Analysis experience (1 year) Data management knowledgeResponsibilities:Customer Service o Remain courteous, tactful, honest and professional in all...

About our Client: Our client is in search of a dynamic Service Desk Team Leader to ignite business growth and surpass targets. Offering a dynamic and collaborative environment, they foster creativity and initiative, providing opportunities to make a tangible impact. Join their team of passionate professionals and be part of a culture that values innovation...

Service Desk EngineerDepartment: SupportEmployment Type: Full TimeLocation: Cape TownReporting To: Head of SA Managed Services and SupportDescriptionSabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms...