1606 - Alarm Monitoring Agent - Bureau

To co-ordinate assessments and perform administrative duties to support both the Professional Services Team and the Sales Team, to enable the Assessment unit to reach its objectives. To effectively coordinate assessment, including the following:To process assessment scoring for clients To monitor progress of assessments and ensure that SLAs are met To book...

We are looking for a Key Account Manager With psychometric assessment experience.POSITION :Key Account ManagerREPORTING TO:Divisional Manager | AssessmentsJOB PURPOSE:To act as a business partner to clients through effective solution, account management, new business development and internal collaboration with the ultimate goal of growing the Assessment...

We are looking for a Key Account Manager With psychometric assessment experience.POSITION :Key Account ManagerREPORTING TO:Divisional Manager | AssessmentsJOB PURPOSE:To act as a business partner to clients through effective solution, account management, new business development and internal collaboration with the ultimate goal of growing the Assessment...

Join Our Team as a Field Service Operations Coordinator!About Our Company:We are a leading Solutions provider in the industry, dedicated to delivering exceptional services to our clients.Core Responsibilities:As the Field Service Operations Coordinator, you will be in charge of assigning tasks to Field Agents, ensuring site readiness, conducting Quality...

CALL CENTER AGENT DUTIES AND RESPONSIBILITIES Provide sales directly to customers via the telephone Read from a dynamic prepared script that applies to the situation at hand Adjust scripts as necessary to target the individual interests of clients Respond to customer queries with information about products and services Collect customer information pertinent...

PURPOSEThe role is responsible for customer service agent is to ensure all deliveries are follows-up on timeously as per Customer SLA, that all reports are submitted timeously with the relevant remarks/feedback in order to keep the Customer well informed/updated at all times. Ensure functions are performed effectively and efficiently. Always attend to...

The Role PURPOSE**The role is responsible for customer service agent is to ensure all deliveries are follows-up on timeously as per Customer SLA, that all reports are submitted timeously with the relevant remarks/feedback in order to keep the Customer well informed/updated at all times. Ensure functions are performed effectively and efficiently. Always...

EKS Vehicle Tracking is a technology company that deals with Vehicle Tracking and Monitoring in South Africa and Africa as a whole. The company operate in the private and public sector providing world-class service to realise maximum benefit to all our clients.We are currently recruiting for Technical Support Agent to be based at our Head Office in...

To maintain effective quality assurance processes by evaluating courtesy calls quality, identifying call quality gaps made by retention agents and implementing remedial action in line with the AVBOB Group policy.Conduct Quality Assurance on Courtesy Calls (policy validations) and Retention clerks (outbound calls)**- Monitor courtesy calls conducted by...

ROLE PURPOSETo manage day-to-day service operations, escalations, service levels, service quality, and acting when necessary to ensure the operation runs effective and efficient.MAIN OUTPUTSSLA and Operations management Oversee SLA and daytoday escalations and ensuring that targets are met as per the Vodacom FFO contract. Drive VTTR with Dispatch Agents and...

ROLE PURPOSEThe main responsibility of the Team Leader is to actively monitor progress dispatched and update dates, as well as deal with any escalation in a prompt manner to expedite resolution.MAIN OUTPUTS Key Roles: Continuously monitoring of agent schedule and unscheduled breaks Continuously monitoring of SLA targets 1st line support on all escalations...

Job briefWe are looking for a competent On site Security manager to organize and oversee all security operations. Security personnel will be under your command while you develop and implement policies and procedures to maintain security standards.As security manager, you will have to demonstrate excellent surveillance and emergency response skills. You will...

As the Office Administrator, you will be the first point of contact for the company and customer service is your top priority. You will welcome guests and greet people who visit the business as well as coordinate front-desk activities, including assisting and distributing correspondence, obtaining customer orders, understanding and interpreting customer...

Duties are, but not limited to:Providing high level monitoring / support / investigation / administration on customer application instances.Executing recurring and ad hoc support tasks.Taking overall ownership of incidents assigned to him/her.Following up and providing feedback to customers on incidents/tasks assigned to him/her.Ensuring that verbal and...

As a Security Manager for a large grain storage operator with multiple facilities throughout South Africa, you will be responsible for overseeing and coordinating all security-related activities and personnel across the organization's storage facilities. Your primary focus will be on safeguarding the company's assets, ensuring the safety of personnel, and...

Job Advert Summary:WHO YOU ARE:As a Warehouse Supervisor, you will be responsible for overseeing the inventory levels of the business and operations of the warehouse facilities. You will be responsible for managing and leading a team of employees, overseeing inventory management, and implementing safety procedures. Your main duties will include controlling...

The advertised position will report to the Senior Manager of Solutions Delivery.The Job requirements: Excellent telephonic communication skills. Excellent Administration skills. Good communication skills, both written and verbal. Advanced MS Office Skills. High levels of attention to detail to ensure accuracy and completeness. Ability to manage client's...

Company DescriptionWNS Global Services Inc (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

The above mentioned position exist in Alternative Distribution Support. We are looking to hire a meticulous quality assurance clerk with excellent communication skills and time management. Listening to randomly selected calls per agent and Call Centre to ensure quality as per set daily targets. Report to the Manager on findings, pertaining to the selected...

GROUP LOSS CONTROL OFFICERBe responsible for Group compliance to OHSA, including developing, implementing and enforcing related policies and procedures to minimize risk. This will involve conducting audits and inspections of various sites, security cameras, alarms, and sensors; access control protocol; analyzing data and trends to identify potential risks.To...