Workflow Automation Administrator

2 weeks ago


Centurion, Gauteng, South Africa AVBOB Full time

Key Performance Areas:

  • Collaborate with business analyst on minor projects to understand business requirements and make recommendations on possible workflow designs.
  • Translate business requirements into workflow designs and work with the Workflow engineer to turn design into functional architecture.
  • Plan and implement timeous upgrades of the platforms to industry supported versions of systems by working with Workflow Automation Engineer to ensure mínimal impact to business operations.
  • Work closely with the service desk lead to optimise the support process around workflow automation and document management systems by building knowledge article fit for use during first call resolution done by the service desk.
  • Degree in Information Technology or 3 Year National Diploma or equivalent professional qualifications.
  • Leading industry certification in document management and automation
  • ITIL certification
  • Development diploma and or certifications
  • Industry certification in OpenText Documentum and other document management tools
  • 6 years' experience working with content management systems, document workflow and automation.
  • 3 years senior level development experience
  • 5 years' experience managing and developing workflows in OpenText
  • 3 years' experience managing business process automation.
  • Expert knowledge of document management and automation tools
  • Indepth knowledge in countermeasures against potential risks
  • Skillsets in OpenText Documentum 16.X, 20.X and 21.X software and components in Linux environment; xCP; D2, Brava; Content Server; CTS; RestAPI Web Service, DFC, Java, Intelligent Capture etc.
  • Understanding of database architecture, software, and database management systems
  • A good understanding of the Data Protection Act


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