Operations and Compliance Manager

1 week ago


Centurion, Gauteng, South Africa iMasFinance Co-operative (Ltd) Full time

Job Purpose
To plan, direct and co-ordinate the operational and compliance functions and processes of iMas Insurance Brokers.

The individual will be responsible for ensuring and improving the performance, productivity, efficiency and profitability of the organization's operations through the provision of effective methods and strategies as well as overseeing the administrative and compliance functions for iMas Insurance Brokers.


Job Outputs:

  • Develop backoffice operations and compliance function(s)'s operational plans for iMas Insurance Brokers to effectively achieve organisational and strategic objectives
  • Implement & continuously improve operational policies, workflow processes and performance standards with reference to claims and commission administration, policy administration, document management, premium collection and policy retention and Independent Contractor backoffice administration.
  • Cell captive management which includes overseeing the intermediary and binder holder functions within the cell captive.
  • Risk and compliance oversight which includes identifying potential risks and implementing appropriate solutions to mitigate the risks within the life and nonlife insurance divisions and IIB administration & operations.
  • Oversee & give assurance on the compliance function which includes FICA, CPD training, the debarment process, compliance monitoring plan and the FSCA representative registers and competency register.
  • System and project management which includes compiling the BRS and managing the effective implementation of new technologies and processes and the utilization
- and continuous improvement of existing systems and processes.

  • Build and maintain stakeholder relations.
  • Manage and oversee employee performance, talent retention, transformation, development, morale, movement and succession planning.
  • Compile relevant management reports.

Qualifications:

  • Grade 12/ Matric
  • Operational Management or related qualification on NQF level
  • Regulatory Exam for Representatives (RE5) is an advantage
  • Regulatory Exam for Key Individuals (RE1) is an advantage
  • Valid driving licence

Experience:

  • Minimum 5 years' managerial experience in Life Insurance operations.
  • Minimum 5 years' operational experience in administrative processes and procedures as well as business automation.

Knowledge and Skills

  • Practical knowledge of financial and insurancerelated and other applicable legislation
  • Up to date knowledge of the regulatory landscape within the financial and insurance sector
  • Excellent written and verbal English communication skills
  • Presentation skills
  • Ability to function under pressure
  • Conflict handling skills
  • Computer literacy (Advanced MS office)
  • People management skills
  • Financial acumen
  • Attention to detail


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