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Business Intelligence Administrator
2 weeks ago
Introduction
Through our client-facing brands Metropolitan and Momentum, with Momentum Multiply (our wellness and lifestyle rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.
Role Purpose
Play a key role in the delivery of modern channel BI capabilities, the decommissioning of legacy BI systems and in transforming the business into a data driven organisation by living the values of excellence and innovation.
Requirements:
- Grade 12 / Matric
- Min 3 years' experience using Excel reporting.
Duties & Responsibilities
- Ensure that the BI platform provided to the channels is secure through the secure connection to data, access to data, sharing of data and audit logging and comply with regulatory requirements and bestpractice in terms of security and privacy policies
- Ensure that the BI platform is stable and performant through capacity sourcing, monitoring and optimisation technologies
- Codesign and create BI workspaces for the various roles in the channel communities, manage secure user access to these workspaces and enable other business units to do the same
- Upskill channel and product businesses to become selfsufficient in frontend report building and dashboard creation
- Supporting the frontend building of reports that span across multiple product businesses and channels
- Implement the quality assurance and publication of all channel reports
- Implement and maintain robust monitoring and alerting capabilities to address issues timeously
- Operational support ensuring enduser satisfaction by working closely with all relevant parties in managing incidents and service requests
- Platform administration duties, such as pertaining to licensing, security groups, data refreshes, gateways, data sources, tennent settings and mobile devices
- Continuously evolve the BI capability by enabling the use of new and untapped features of the BI platform
- Identify opportunities to automate and improve internal operational processes and design documentation thereof
- Play a key role in enabling other teams and other business units to automate and improve internal operational processes through lowcode development
- Upskilling and knowledge sharing with peers to enable Channel and BU with new products and functionalities on the Power Platform
- Develop and maintain productive and collaborative working relationships with peers and stakeholders
- Be a knowledge leader with regards to the BI platform, keeping abreast with market, practices and trends. Contribute to continuous innovation through the development, sharing and implementation of new ideas
- Discover business value and support value delivery
- Take ownership for driving own career development
Competencies
- Collaboration skills
- Report writing skills
- Proficiency in Excel
- Client commitment
- Drive for results
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