Agent - Social Media.commercial Operations Sa

To improve customer satisfaction through proactive and reactive service recovery of MTN customers who have experienced service failure/s or have expressed dissatisfaction with their customer service experience with MTN’s customer service champions To minimise customer churn and improve customer satisfaction through proactive and reactive service recovery...

**Overview of the role** - Ensure delivery of customer service objectives in alignment with CXO strategy - Own and resolve customer issues as comprehensively - Sound communication - both written and spoken - Track and respond to spikes in incidents or demand or supply on a continuous basis - Evaluate situations and determine the best responses and methods to...

Job description The hybrid community manager role is broken down into two parts: 1) A community manager to support the consumers across all channels end-to-end in the relevant local languages, Role responsibility 1: Community Management: - The CM is responsible for managing communications to the consumer and feeding back the consumer insights into the CIC...

We are seeking an experienced Collections Agent (Credit Cards) who has worked at one of the TOP banks in SA doing Credit Card collections. The portfolio only consists of credit cards. The requirements are as follows: - Knowledge of the full collections process. - Capturing client information on the system and make notes after calls are conducted to...

Company Description - Anglo American Platinum considers sustainability and social performance critical to business success. As a result, governing frameworks have been established to ensure the level of social performance and sustainability. This role ensures an integrated approach is taken to our social risks and impacts and the framework and system is...

Randburg, Johannesburg, Gauteng - Education **Lecturer: Bachelor of Applied Social Sciences (JB2729)** **Randburg, Johannesburg** **Market Related** *** **Fixed Term Contract | Independant Contractor** *** **PRIMARY PURPOSE OF THE JOB**: To undertake lecturing duties and the associated functions of preparation, assessment, moderation, and curriculum...

Company Description - Anglo American Platinum considers sustainability and social performance critical to business success. As a result, governing frameworks have been established to ensure the level of social performance and sustainability. This role ensures an integrated approach is taken to our social risks and impacts and the framework and system is...

We are looking for a well-organised, creative, and competent Video Journalist to join Feel SA’s multimedia online team to plan, research, produce daily news stories that are relevant for online English speaking audiences, and to capture high-quality and appealing visuals for the online channel. We’re looking for someone who will be able to identify a...

Have you heard... All the chickens are going crazy about the environment. An exciting opportunity has opened up at Nando’s South Africa to join the Sustainability and Social Impact Department as Head of Sustainability & Social Impact, based at our Central Kitchen (CK) offices in Johannesburg. The Head of Sustainability & Social Impact is responsible for...

We are seeking an experienced Collections Agent (Credit Cards) who has worked at one of the TOP banks in SA doing Credit Card collections. The portfolio only consists of credit cards. The requirements are as follows:Knowledge of the full collections process.Capturing client information on the system and make notes after calls are conducted to debtors.Manage...

**South Africa - Gauteng**, Johannesburg - North (Sandton / Midrand / Diepsloot)** **(Negotiable)** **Our client is looking for a Real Estate Agent to join their highly driven team** **Key requirement** *** - **Minimum 3 years of experience** ***: - **Matric qualification** ***: - **Valid driver's license and own vehicle** *** **Key functions** *** -...

Dibber social media coordinator | Johannesburg Do you dream of a job where you have every opportunity to develop and grow both professionally and personally while doing the world’s most important job? Welcome to Dibber! Dibber is a global family-owned early childhood education group from the Nordics developing and running 600 ECD centres and schools in 10...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

**About CrossBoundary (CB)** Many high impact projects, including many operating in sub-Saharan Africa, have difficulty in aligning with the Development Finance Corporation’s (DFC) environmental and social requirements and lack the institutional capacity to implement newly adopted procedures in a timely manner consistent with the DFC’s expectations. As...

QuickTeam is a company that provides businesses with virtual employees to help them grow and become more productive. We provide virtual assistants, receptionists, and other support staff to help businesses take care of their day-to-day tasks and focus on what they do best. By working with us, we will help you find companies where you can make an impact, be a...

Gauteng, JHB - Southern Suburbs - Annually Cost To Company (Market related, Negotiable) Passenger Information Agents **JOB DESCRIPTION** - Airport information assistants, airline customer service agents or passenger handling agents. - Greeting passengers and checking their tickets and passports against the passenger list using computerised systems - Verify...

The key purpose of the Agent: Written Correspondence is to provide world-class first line environment. The Agent will respond to customer enquiries ensuring that customer requirements are evaluated effectively, and that the most appropriate and effective solutions are provided. The Agent: Written Correspondence operates within Customer Experience and...

Instill’s mission is to transform teaching, learning and leadership in every classroom on the African continent. We believe that the greatest levers for change in the education system are teachers and school leaders. We have recently been accredited as a higher education institution in South Africa, and seek to build a team that will change the face of...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Provide product and service information to customers. Document all call information according to standard operating procedures. Research, identify, and resolve customer complaints using business tools and available customer data. Address and...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Document all call information according to standard operating procedures. Provide product and service information to customers. Research, identify, and resolve customer complaints using business tools and available customer data. Identify...