Receptionist/Administration Assistant

Found in: beBee S ZA - 3 weeks ago

Western Cape Cape Town, South Africa CapeNature Full time
CapeNature’s job vacancy, Career and Recruitment

Job title : Receptionist/Administration Assistant – Head Office, Bridgetown (FTE) jobs in Western Cape

Job Location : Western Cape, Cape Town

Deadline : April 06, 2024

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Job Description

CapeNature is seeking to appoint a receptionist to manage our front desk daily. The Receptionist is the first point of contact for the entire organisation, which requires a positive attitude and polished, professional appearance. This position will multitask a variety of front office activities. The Receptionist requires a proven efficiency in operating a multi-line telephone system, providing clerical support and dealing capably with customers and queries.

RESPONSIBILITIES:

Customer Service

Greet and welcome guests as soon as they arrive at the office. Provide and promote an efficient and friendly customer service. Welcoming on-site guests, determine nature of business, and announce guest to appropriate personnel. Assisting with walk in clients. Direct visitors to the appropriate person and office. Provide basic and accurate information in-person and via phone/email.

Admin and Clerical Support

Maintain office security by following safety procedures and controlling access via the reception desk. (monitor logbook, issue visitor badges) Manage Head Office boardrooms and scheduling. Update calendars and schedule meetings as required. Manage the reception area and ensuring it is neat and tidy. Arrange travel and accommodation as required. Records/Registry assistance as required. Assist Administration of infrastructure, assets and inventory. Assist with procurement administration and handling of enquiries.

Switchboard / Telephone duties

Managing the main switchboard, answering, and transferring of telephone calls Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable.

REQUIREMENTS: Qualifications and Experience

Grade 12 No criminal record Ability to write and communicate in any two of the Western Cape official languages.. At least 1 year Receptionist/ Front Office experience/Customer Service experience

RECOMMENDATIONS:

Computer literacy in MS Word and Excel Possession of a valid driver’s license Experience in Office Administration Basic knowledge of Finance transactions

COMPETENCIES:

Proficiency in Microsoft Office Punctual, neat, and responsible Ability to work in a team and independently Proven ability to communicate professionally Proven job diligence, dedication, and diligence. Commitment to work as part of essential services to the Entity Demonstrate excellent written and verbal communication skills Ability to be resourceful and initiative-taking when issues arise Multitasking and time-management skills, with the ability to prioritize tasks

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