Jobs: call centreoperations manager

The company is a Call Centre Operation that operates from Fourways in Johannesburg. The position will be to work with the Operations Manager to manage and optimise the campaigns run in the call centre. This will entail all aspects of managing campaigns from start to finish and will include manage the leads, optimising dialing and productivity, management...

We are looking for individuals with (Outbound) Call Center Sales agents. Cartrack / Matrix experts with Outbound experience. **Requirements**: - Manage large amounts of outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Seize opportunities to upsell products when they arise - Strong communication skills...

Job Specification: Call Center Manager Position Overview: Key Responsibilities: 1. Leadership and Team Management: - Lead, motivate, and develop a team of call center agents, supervisors, and trainers. - Provide ongoing coaching, performance feedback, and training to enhance team members' skills and optimize their performance. - Foster a positive,...

_The_ _South African Guide-Dogs Association for the Blind provides services to enhance the lives of visually and physically impaired individuals, and children with autism._ Based in Johannesburg, the Guide Dogs Association seeks to appoint a **CALL CENTRE MANAGER** GDA is looking for a skilled Call Centre Manager to supervise daily operations and...

MAIN PURPOSE OF ROLE: - To lead, manage and ensure the effective and efficient operation of the branch in terms of the implementation of divisional strategy, ensuring that we connect to the right people at the right time, in a cost-effective manner - Management and development of staff according to Company and individual requirements - Leading and managing...

_We are looking for a Call Centre Manager to lead our call centre/contact centre team and promote our existing and upcoming fintech products. The Call Centre Manager shall report to our Rosebank, Johannesburg offices._ Deliverables - Develop objectives for the call center’s day-to-day activities - Conduct effective resource planning to maximize the...

We are looking for an experienced Call Center Manager to run our customer service and sales campaign within our BPO. **Responsibilities** - Responsible for our new call centre in Randburg Johannesburg, South Africa - Ensure the business unit further develops its operating model and delivers efficient, scalable and cost-efficient operations - Work closely...

We are looking for someone who is able to supervise all call center duties and processes. Have the ability to oversee our call center agents as well as set targets and analyze data and be able to make action plans around these targets. Ensuring that our call center agents understand how to achieve both personal and team based goals. Be familiar with the...

Call Centre Manager - JHB North **Requirements**: Own vehicle & SA Driver’s License Must have Call Centre Supervisory or Management experience IT Industry experience would be an advantage Excellent communication skills Must be very patient and have previous experience training junior call centre staff Should be service orientated and strive for...

**Gauteng**, JHB - South** **R 25000 - R 35000 Monthly Cost To Company** Our client is one of South Africa's largest manufacturers of food packaging solutions. A **Call Centre Manager** is required to oversee internal sales, to make sure the customer's needs are met and stock is available, as well as to manage the Call Centre. The position will be based in...

**Job Title: Call Center Manager** In the finance sector Job Purpose: The Contact Center Manager is responsible for ensuring the Contact Center meets defined standards by providing necessary competencies, tools, and resources. The manager oversees Contact Center operations, manages the performance of staff, and maintains client relationships. Minimum...

Job PurposeManages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets...

Are you a Call Center Manager with technical experience looking on joining a fastest growing group of companies? Afrirent Holdings is looking for a Call Center Manager to oversee and optimize the operations of a call center dedicated to handling maintenance-related inquiries, service requests and other issue. **Duties and Tasks** - Ensuring that calls are...

POSITION OVERVIEW: **Job Title**:Inbound Call Center Manager **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...

Our client has an opportunity available for a Call Centre Manager in Direct Sales based in Midrand.Requirements:Knowledge and understanding of systems and workflow processes.Knowledge of Telesales processes, financial services, etc.  Responsibilities:Translate business growth targets into sales targets.Develop and implement operating plans in line with...

Ability to commute/relocate: - Ballito, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (preferred) **Experience**: - Call Centre management: 1 year (required)

**Job Number** - 71094 **Job Type** - Permanent **Job Title** - Call Centre Manager **Computer Skills** - Ms Office **Industry** - Insurance **City** - Ekurhuleni (East Rand) **Province** - Gauteng **Job purpose** - Responsible for the development, implementation, enhancement and support of call center systems, business goals, technologies and...

Job Title: Contact Centre Manager Head Recruitment Legends Job Purpose: The Contact Centre Manager is responsible for ensuring the Contact Centre meets defined standards by providing necessary competencies, tools, and resources. The manager oversees Contact Centre operations, manages the performance of staff, and maintains client relationships. Minimum...

Call Centre Manager / Call Centre Project Manager Project Manager Qualification a must Manage National call centre Experience managing 50-100 call centre agents Available immediately

**Job description** **CALL CENTRE MANAGER** **Who are we** We are a credit repair company, we help South Africans clear their credit records, get out of debt review and enjoy lower installments on their debt repayments. We also assist our clients in Blacklisting removal, Debt review removal and Debt mediation. **Responsibilities** - Oversee and manage...