Call Center Manager

Matric with at least 2 years experience in a call center required.Experience in Customer Service dealing with clients on product knowledge, queries and complaints.Ability to handle multiple calls and emails concurrently.Respond to tickets logged telephonically, email and social media such as Twitter or Facebook.Able to work in a fast paced environment,...

EKS Solutionz is seeking to give young individuals an opportunity to join our Call Centre.The position will be based at our office in Oak Avenue, Randburg. **Our Offer includes R3500 Basic Salary + R500 attendance bonus + Commission + Daily/Weekly/Monthly Incentives.** We require the following: - **Call Centre lead warming, lead generation or sales is...

Kairos International (Randburg) is on the hunt for seasoned sales agents. We require you to have a minimum of 1 year experience as a sales agent either in a call center or on the field. be able to travel to Randburg. **Salary**: R3,500.00 - R10,000.00 per month Ability to commute/relocate: - Randburg, Gauteng: Reliably commute or planning to relocate...

5 Years call center leadership experience managing campaigns / accountsSuitable commercial or business qualificationLead, guide and motivate team members to achieve resultsExperience dealing with ACD technologyUnderstanding of COPC and or other related call center operation standards Proficient in MS OfficeManaging teams KPI's

2 years call center experience advantageous.Strong training background.Proven experience as a Trainer, Teacher or similar.Able to compile training material, apply it and conduct training relevant to the success of a call center environment.Understand full training cycle (assessing needs, planning, develop, coordinate, monitor and evaluate).Arrange course...

Customer Service Fixed Term Contract Position Contract based in RandburgTo Start ASAPMain Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct...

Closing Date 2023/03/09 - Reference Number SHO230302-3 - Job Title Call Centre Supervisor - Job Type Permanent - Location - Country South Africa - Location - Province Gauteng - Location - Town or City Randburg - Computicket House - Purpose of the Job - To support and coordinate the functions of the business from call centre perspective. - All aspects of...

Our client in the **Hair Care industry** is currently looking for a **Call Centre Agent **in **Randburg.** **Duties & Responsibilities**: - Obtaining client information by answering telephone calls or responding to messages left on the answer phone. - Ensuring that the clients profile and details are completed as accurately and completely as is possible....

**Purpose of the Job**: - To support and coordinate the functions of the business from call centre perspective. - All aspects of overseeing Call Centre Agents. - Management of service levels within the Call Centre environment. **Job Objectives**: - Scheduling of shifts - Dealing with client/customer queries - Responsible for giving relevant feedback to...

Kairos International (Randburg) is on the hunt for Outbound Call Centre Sales Agents who have sold **ROADSIDE AND MEDICAL ASSISTANCE** products. We require you to have a minimum of **1 year experience** in the above role and be able to travel to Randburg. Our offer includes R3700 basic salary plus a very lucrative commission model together with...

Sales consultant required for Tracker (both field and call center). Duties and responsibility: - **1. Achieve Targets**: - Achieve individual sales target - Achieve weekly and monthly call stats - Ability to acquire new customers - Strong personality - Ability to work under pressure This is commission based highly paying commission. **Salary**:...

Outbound Sales AgentBased in RandburgBasic + Lucrative Commission and Incentives Main purpose of the job:The successful applicant will be responsible for meeting and exceeding monthly sales targets through inbound and outbound telephonic selling.You will be required to actively sell a well-known brand of telephonic devices and accessoriesWe are looking for...

**Responsibilities** - To lead, manage and ensure the effective and efficient operation of the Outbound Sales Call Centre - Implement divisional strategy, policies and procedures to achieve set goals (revenue targets), quality, compliance, people development and performance management through innovative solutions - Meet and exceed stipulated financial...

Sales Consultant – EcommerceRandburgBasic + Lucrative Commission and Incentives Main purpose of the job:If you are a seasoned, mature and highly motivated Sales Consultant, this role is for you!You will be responsible for ensuring each and every customers experience is exceptional, by offering professional and efficient service to them. You will be...

Job Description/Specification Sales Agent/ Lead Generation **Job Title**: Sales Agent/ Lead Generation **JOB SUMMARY** The Sales Agent is **responsible for initiating and managing relationships with customers, serving** customers by selling products and meeting customer needs, converting leads to sales, and planning and organizing daily...

Job Description To provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolved To provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolved - Drive significant growth and profitability in the context of cost...

Job Description To provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolved To provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolved - Drive significant growth and profitability in the context of cost...

Our workshop in Randburg, Gauteng is looking for a Workshop Manager/Service Advisor, MUST have a valid driver's license. Applicant who has previously worked for an aftermarket service center such as BOSCH, e-Car, Car Service City, CARtime, Car Care Clinic etc. will be given preference. **Requirements**: - Customer service skills - Communication skills -...

INBOUND RESOLUTIONS AGENT Randburg, Johannesburg **Salary**: Basic + Uncapped Commission **JOB PURPOSE**: To resolve customer and client queries, ensuring high collection level at all times within the set parameters of the Debt Collection Act, National Credit Act and Company operating procedures. **QUALIFICATION & EXPERIENCE REQUIRED**: **Minimum...

**Key Responsibilities**: - Determine stock to be merchandised. - Draw stock requirements. - Check vintage, product quality on the shelf, stock rotation, and price tags. - Execute merchandising activities as per cycle brief - Feedback on customer complaints, queries, and requests - Communicate and upkeep knowledge of product and promotions - Effectively...