Jobs: call centre customer complaints

We are looking for individuals with (Outbound) Call Center Sales agents. Cartrack / Matrix experts with Outbound experience. **Requirements**: - Manage large amounts of outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Seize opportunities to upsell products when they arise - Strong communication skills...

The company is a Call Centre Operation that operates from Fourways in Johannesburg. The position will be to work with the Operations Manager to manage and optimise the campaigns run in the call centre. This will entail all aspects of managing campaigns from start to finish and will include manage the leads, optimising dialing and productivity, management...

South Africa's largest contact centre is recruiting customer service airline agents to support international customers and provide world class service. Duties & Responsibilities Provide world class service to international customers Desired Experience & Qualification 1 Year Retail experience/Call centre experience Ability to work rotational...

**Duties & Responsibilities**: - Answering incoming calls from customers regarding product inquiries, order status, shipping information, returns, refunds, and other related queries. - Resolving customer complaints and issues effectively and efficiently. - Assisting customers with placing orders over the phone, including providing product information,...

Our client based in Woodstock boulevard is looking for Customer Care Advisors to assist customers with online shopping. **Requirements**: - 2 years call centre customer services experience(BPO or Captive) - Great communication skills - Matric - Criminal clear Working hours - Earliest is 10h00 - 19h00 - Latest is 11h00- 20h00 Basic Salary is R 6850 +...

Call Centre Customer Services Agents wanted to service UK and local clients. **Requirements**: at least 6 months call centre customer services experience. Confident, good listening skills and well articulated. Ability to multitask. Team player. Matric. **Job Types**: Temporary, Contract Contract length: 3 months **Salary**: From R7,000.00 per...

Universal Call Centre is looking for sales driven agents with minimum 6 month outbound UK sales experience, preferably life insurance or funeral cover. Agents are required to have a basic understanding of life insurance and a will, agents need to have contactable references. Fluent English, tests will be given. Must have reliable transport. This is an an...

Universal Call Centre is looking for sales driven agents with **minimum 6 month outbound UK sales experience**, preferably life insurance or funeral cover. Agents are required to have a basic understanding of life insurance and a will, agents need to have contactable references. Fluent English, tests will be given. Must have reliable transport. This is an...

**Required**: 2 years customer service experience within a call centre (BPO or Captive) Brilliant communication skills Must be willing to work hours below: **Monday to Sunday** **8:00 - 17:00 UK time** **9:00 - 18:00 UK time** **Salary**: From R6,800.00 per month Ability to commute/relocate: - Woodstock, Western Cape: Reliably commute or planning to...

An opportunity exists with our client in Goodwood for highly customer-centric consultants to service clients in a financial services call centre. **Requirements**: at least 2 years call centre inbound customer services experience in the financial services sector Experience of delivery and good performance within areas of accountability God communication...

An opportunity exists with our client in Goodwood for highly customer-centric consultants to service clients in a financial services call centre. **Requirements**: at least 1 year call centre inbound customer services experience Experience of delivery and good performance within areas of accountability God communication skills. Matric Clear Criminal and...

2 years customer service experience within a call centre (BPO or Captive) Brilliant communication skills Must be willing to work hours below: **Monday to Sunday** **8:00 - 17:00 UK time** **9:00 - 18:00 UK time** - Basic Salary + travel allowance+shift allowance+incentives_ **Salary**: From R6,800.00 per month Ability to commute/relocate: - Woodstock,...

**Salary**: **J** **ob Title: Call Centre Agent (Customer Service Advisor)** **Location: Mount Edgecombe, SA** **Salary** R6 000 per month + medical insurance Role Details: **This is a permanent full-time role as a Call Centre Agent (Customer Service Advisor) in our Mount Edgecombe, South Africa office. The role is on-site.** If you have experiance...

**Assisting Team, answer incoming calls from customers, handling of reservations and quotations, answer inquiries and questions, handle complaints, troubleshoot problem and provide information. Assisting, advising, coaching and monitoring Junior Call Centre Consultant with relevant work related queries.** - **Grade 12 and;** - **Formal Training or...

Leading cellular network service provider is looking for Customer Services Agents to provide support to their prepaid and post paid customers **Requirements**: at least 3 years call centre customer services experience of which at least 1 year must be within a BPO Willing to work 24/ 7 Shifts including weekends and public holidays Must have Matric, and be...

Client is looking for customer services Consultants to manage customer queries on different international campaigns. Handle customer complaints and provide appropriate solutions and alternatives. Managing a high volume of calls from customers. Striving to achieve first call resolution and maintain the quality of service provided by the call...

Our client is looking for Customer Service Consultants to join their team. Experience required: - 1 year customer service/upselling/webchat experience within a call centre environment. Must have: - Matric - Clear criminal record - Be willing to work night shifts **Job Types**: Permanent, Full-time **Salary**: R5,250.00 per month Ability to...

**Call Centre Operator** An esteemed financial services provider, renowned for its customer-centric approach and innovative financial solutions, is seeking a dedicated Call Centre Operator to join our dynamic team in Johannesburg. Located in the bustling business district of Sandton, this role is perfect for a communicative and problem-solving individual...

**Requirements**: Experience dealing with customers Matric Credit & Criminal clear **Must be willing to work as a flexi for at least 5 hours per day.** **MUST NEVER HAVE WORKED IN A CALL CENTRE BEFORE** **Job Type**: Part-time **Salary**: R4,300.00 per month Application Question(s): - Are you able to work in Bellville and Century City? - Are you...

**Introduction ** A vacancy exist at Medipost Pharmacy for Inbound Agent, reporting to the Inbound Manager. This position is based in Gezina, Pretoria. The responsibility of the job is to take Inbound and Outbound calls and assist customers with all needed queries. Description: **RESPONSIBILITY** 1. Inbound and outbound calls handled professionally within...