Call Centre Agent

2 weeks ago


Durban, South Africa Kura Full time

**Salary**:
**J**
**ob Title: Call Centre Agent (Customer Service Advisor)**

**Location: Mount Edgecombe, SA**

**Salary**

R6 000 per month + medical insurance

Role Details:
**This is a permanent full-time role as a Call Centre Agent (Customer Service Advisor) in our Mount Edgecombe, South Africa office. The role is on-site.**

If you have experiance dealing with complaints and handling customer quesries then this role is for you.

The role includes the following resposibilities:

- Efficiently complete customer requests and provide accurate information, always ensuring the highest level of customer care is provided.
- Promptly respond to customers in an enthusiastic, courteous and efficient manner, using advanced communication skills to control a call, listen and target the objective of the individual customer.
- Handle and manage customer complaints from start to resolution, ensuring the customer is at the forefront of all you do.
- Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.

**Requirements**:
**Desirable**:

- Minium 6 months experience international customer service.
- Experience in objection handling.
- Gas & Electric experience is an advantage.

**Essential**:

- Detail orientation
- Flexibility
- Enthusiasm
- Initiative

Next steps:


  • Call Centre Agents

    2 weeks ago


    Durban, South Africa 21st Century Funeral Services Full time

    Call Centre Agents needed. Requirements: 6 months call centre experience. Good communication and negotiation skills. Must be punctual. Ability to work under pressure. Must be available immediately. **Salary**: From R4,900.00 per month

  • Call Centre Agents

    1 day ago


    Durban, South Africa 21st Century Funeral Services Full time

    Call Centre Agents needed. Requirements: 6 months call centre experience. Good communication and negotiation skills. Must be punctual. Ability to work under pressure. Must be available immediately. Pay: From R4 900,00 per month

  • Call Centre Agent

    1 day ago


    Durban, South Africa Tenaciti Marketing Full time

    We are recruiting call centre agents to work from. We offer a basic salary and uncapped commission **Salary**: From R4,000.00 per month Application Question(s): - Do you have minimum of one year of selling vehicle tracking services? - Are you able to generate your own leads? **Experience**: - Cold calling: 1 year (required) Application Deadline:...


  • Durban, South Africa Tower Group Full time

    Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents. **Position Overview**: As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound...

  • Call Centre Agent

    3 weeks ago


    Durban North, South Africa Blue Mercury Financial Services Full time

    Call Centre with a starting basic of R5000, inclusive of a R500 attendance bonus, R500 dial time bonus and a R500 bonus for reaching a quote or appointment target. Agents are required to make appointments for financial advisors or making quotes for car insurance companies We also offer sales campaigns with higher basics and lucrative commission's if you...

  • International Call Centre Agents

    Found in: Talent ZA C2 - 3 weeks ago


    Durban, South Africa Tower Group Full time

    Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents.Position Overview:As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound calls,...

  • International Call Centre Agents

    Found in: Talent ZA 2A C2 - 3 weeks ago


    Durban, South Africa Tower Group Full time

    Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents.Position Overview:As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound calls,...


  • Durban, South Africa Debt Solutions SA Full time

    Debt Solutions SA is looking for driven and passionate Debt Review Outbound Sales Agent, focusing on connecting with potential clients struggling with debt. **Key responsibilities**: - Cold-calling prospective clients to promote Debt Review services - Generating leads for business growth **Requirements**: - Matric Certificate - Clear ITC and criminal...


  • Durban, South Africa Debt Solutions SA Full time

    Debt Solutions SA is looking for driven and passionate Debt Review Outbound Sales Agent, focusing on connecting with potential clients struggling with debt. **Key responsibilities**: - Cold-calling prospective clients to promote Debt Review services - Generating leads for business growth **Requirements**: - Matric Certificate - Clear ITC and criminal...


  • Durban, South Africa TUG Full time

    Are you looking for a sales career within a well-known and exciting company in 2023? The vacancy will be based in Exhilarate's top location-Morningside, Durban. No experience is necessary, however it will be beneficial. We are seeking enthusiastic and energetic Call Centre agents to join our incredible team. You will need to be determined to succeed and...

  • Call Centre Agent

    5 days ago


    Durban, South Africa Nutun Contact Centre Full time

    Nutun is currently recruiting for a digital campaign. **Requirement** - 1 Year customer service experience - Chat or WhatsApp experience - Good communication skills - Pays attention to detail - Able to work in Umhlanga or Kingsmead Ability to commute/relocate: - Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work...

  • Call Centre Agent

    3 days ago


    Durban, South Africa Slyk Group Full time

    Outbound UK sales call center agents required Computer Literate Well spoken Must know how to use a dialer Must be able to multi task HDR experience is an advantage **Salary**: R5,000.00 per month Ability to commute to and from work daily within the specified working times: Monday - Thursday : 10am to 8pm Friday : 9am to 6pm **Salary**: R5,000.00 per...

  • Call Centre Agent

    3 days ago


    Durban, South Africa CCI South Africa Full time

    We are looking for individuals that are well spoken, confident and are willing to work night shift. You are required to have Matric and 6-12 months call centre experience. You will be responsible for incoming calls and assisting customers with queries. Pay: From R5,000.00 per month COVID-19 considerations: Healthy and safety precautions are in place, in...

  • Call Centre Agent

    5 days ago


    Durban, South Africa Mr Price Group Full time

    **Call Centre Agent (New Accounts)** **_ your purpose_** **_ your day to day responsibilities_** - Ensure customer's queries, correspondence and needs are actioned timeously to provide excellent customer service and avoid backlogs and customer complaints. - Update customer's details on relevant Debtor's systems to ensure an accurate and up-to-date customer...

  • Call Centre Agent

    Found in: Talent ZA C2 - 4 days ago


    Durban, South Africa Mr Price Full time

    As a key member of our team, you will ensure that all customer inquiries, store card applications, correspondence, and employment verifications are handled efficiently and professionally. Ensure customer's queries, correspondence and needs are actioned timeously to provide excellent customer service and avoid backlogs and customer complaints. ...


  • Durban, South Africa Synergy Contact Centre Full time

    We are a people focused business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all of our people within the business. Our highly engaged environment...


  • Durban, South Africa Pronel Personnel Full time

    Our client in the Umhlanga area is recruiting for a Learnership role on a contract basis. **Requirements**: - Matric with Mathematics / Maths Literacy - Language proficiency in English and either Zulu, Sotho, Tswane or Sepedi. - At least 1 years’ previous, relevant work experience in the call centre environment / retail call centre environment.


  • Durban, South Africa Pronel Personnel Consultants Full time

    Pronel Personnel Durban, South Africa Intern Graduate 1 to 2 years Market Related Full Time **Skills**: - Cold CallingTelesalesCalling Clients **Industries**: - Insurance **Description**: Our client in the Umhlanga area is recruiting for a Learnership role on a contract basis. **Requirements**: - Matric with Mathematics / Maths Literacy -...

  • Call Centre Manager

    4 days ago


    Durban, South Africa The Faculty Full time

    **Job Title: Call Centre Manager** **Location: Umhlanga, Durban South Africa** **Experience: 7-10 years in a Call Centre Environment** **About Us**: The Faculty is a dynamic and rapidly growing company based in Durban South Africa. We are seeking an experienced Call Centre Manager to lead our customer-centric team. We pride ourselves on delivering...


  • Durban, South Africa Mr Price Group Full time

    We’re on the search for a vibrant, well-spoken, and passionate Quality Assurance (QA) agent who will be responsible for monitoring and evaluating calls made by call Centre agents, and providing coaching to poor performing agents, to ensure that compliance, quality standards and excellent customer service levels are maintained. **a day in your...